Customer Advisor | Cairns Westcourt | Qld
vor 20 Stunden
It starts here. With Bendigo Bank... and you. We’ve never been 'just a bank'. Just like you should never be 'just an employee'. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. Your role as a Customer Advisor / Customer Service Officer puts you in the driver’s seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you’re assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you’ll value how it feels to make a difference in people’s lives. Responsibilities Explore customers’ needs through in-depth conversations to help them achieve their financial goals and partner with different specialists within the branch. Keep up with constant change. Support customers with their digital literacy and online banking needs as we continue to innovate our offerings. Be the face of the branch and customer service. Serve as the customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront. Embrace a lifelong learning attitude. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunities. Build connections. Supporting our customers, giving back, and making our communities a better place is part of the role, along with having some fun along the way. What you’ll bring to the role Experience in a customer service environment and the ability to achieve targets. Strong attention to detail to ensure secure, accurate transactions with a risk mindset. Confidence to communicate with new and existing customers face to face and over the phone. Eagerness to understand and communicate what makes our bank different. Drive for collaboration – mateship is crucial for us to work together and achieve our goals. Experience in the banking and finance industry is a plus but not essential. Why work with us? Big impact that matters – your work directly benefits the customers and communities we serve. More than just a number – we value you in a diverse, ever-growing team. Career opportunity and flexibility – flexible policies and a team that believes in you. Benefits, including: Health and wellbeing support (discounted gym memberships, private health insurance options, and our Employee Assistance Program for you and your immediate family). Learning opportunities through our corporate university 'BEN U'. Please note Once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes. We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes. Screening and interviews may commence prior to closing date. Job details Position: Customer Advisor | Cairns Westcourt | QLD Type: Permanent, full-time Location: Westcourt, Cairns, QLD Seniority level: Entry level Job function: Finance Industry: Banking Employment type: Full-time Apply now #J-18808-Ljbffr
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Customer Advisor | Cairns Westcourt | QLD
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Cairns, Österreich Bendigo Bank VollzeitCustomer Advisor | Cairns Westcourt | QLD Join to apply for the Customer Advisor | Cairns Westcourt | QLD role at Bendigo Bank Customer Advisor | Cairns Westcourt | QLD 1 day ago Be among the first 25 applicants Join to apply for the Customer Advisor | Cairns Westcourt | QLD role at Bendigo Bank Direct message the job poster from Bendigo Bank Talent...
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