Head of Customer Success — Scale Growth

A leading HR technology firm in Sydney is seeking a Head of Customer Success to own the Customer Success function on a global scale. This role focuses on driving customer retention, satisfaction, and growth through strategic leadership and efficient frameworks. Ideal candidates will have over 10 years in Customer Success or related fields, with proven...

Join to apply for the Head of Customer Success role at Heidi Get AI-powered advice on this job and more exclusive features. Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers,...

Join to apply for the Head of Customer Success role at Heidi Overview Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. Heidi has supported millions of clinicians and patient visits across multiple regions and...

Location Melbourne HQ or Sydney Employment Type Full time Department Customer Success Who are Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million...

Join to apply for the Head of Customer Success role at Heidi Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73...

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all‑in‑one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore,...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DMCG Global Founder & Chief Innovation Officer at DMCG Global - I partner with Web3, SaaS, fintech, e-commerce, business transformation companies recruit, build,… Our client is one of Australia's leading investment trading platform in the Fintech sector. As...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DMCG Global Founder & Chief Innovation Officer at DMCG Global - I partner with Web3, SaaS, fintech, e-commerce, business transformation companies recruit, build,… Our client is one of Australia's leading investment trading platform in the Fintech sector. As...

About Atomi At Atomi, we're on a mission to unlock human potential by transforming the way students learn and teachers teach. Our platform combines cutting‑edge technology with a creative, human‑first approach, turning complex ideas into simple, engaging experiences for students, educators, and parents everywhere. We’re driven by curiosity, humility,...

Overview Our client is one of Australia's leading investment trading platforms in the Fintech sector. Scope of the Role As Head of Customer Success, you will set the vision and strategic goals for customer experience, focusing on driving product adoption and optimizing overall customer experience with the help of several direct reports. Responsibilities...