Medical Employee Relations Advisor

Medical Employee Relations Advisor We have an exciting opportunity to join our busy yet supportive Medical Workforce team as a Medical Employee Relations Advisor. This is a varied and enjoyable full-time role, with flexibility to work at either Ipswich or Colchester Hospitals and cross-site coverage as required. Main Duties Provide proactive first-point contact for staff and managers requiring advice. Work from the Trust's policies and procedures, and give basic advice and guidance to resolve day-to-day queries. Support the team with comprehensive administrative tasks, including gathering information and undertaking enquiries. Facilitate smooth running of the service under the direction of senior colleagues. Act as an ambassador for the Department and the Trust as the first point of contact. Contribute to achieving KPIs. About Us We are East Suffolk and North Essex NHS Foundation Trust (ESNEFT), providing hospital and community health services to almost one million people across East Suffolk and North Essex. Our dedicated staff deliver care from acute hospitals, community hospitals, surgeries, clinics and patients' homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting staff with training, flexible working, a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), NHS discounts and a Staff Health and Wellbeing programme. Our philosophy is “Time Matters”, focusing on removing time delays for staff and patients. We are investing in digital transformation with Epic, the leading electronic patient record system. We celebrate passion for patient care and continuous learning. Find out more about living and working here: Details Date posted: 08 January 2026 Pay scheme: Agenda for change Band: 5 Salary: £31,049 to £37,796 per annum Contract: Permanent Working pattern: Full‑time Reference number: 432‑HR1118‑25 Job locations: Colchester / Ipswich (CO4 5JL) Job Responsibilities Primary responsibilities include providing staff and manager support on terms, conditions and policies, administering casework on conduct, capability and ill health, and maintaining confidentiality and accuracy across all activities. Person Specification Essential Qualifications Management/Business/Administration degree or proven equivalent experience Certificate in Personnel Practice or equivalent qualification Advanced IT skills Specialist qualification or working toward one (e.g., CIPD post‑graduate diploma) Evidence of Continuing Professional Development Desirable Qualifications Membership of a relevant professional body (e.g., CIPD, ECDL) Prince 2 or other project management training Leadership course or qualification Essential Experience Human Resources generalist experience – HR adviser/practitioner Experience of handling employee relations casework Experience of minute/note taking Experience working in a pressurised and busy environment Microsoft Office and IT experience Interpreting and analysing reports, databases and spreadsheet data Experience dealing with sensitive and confidential information Team working and achieving team objectives Experience drafting HR policies and procedures Desirable Experience Experience working as a Medical ER adviser/practitioner Experience working with staff across a large and complex organisation Experience in a front‑line service to customers Experience providing first‑line advice to managers and employees Experience managing staff Experience analysing complex information and highlighting key issues Essential Knowledge Confidentiality and data protection principles Freedom of Information Act requirements Policies and procedures, regulatory and legislative rules Key issues within the Trust and wider NHS Equal opportunities and diversity management commitment Desirable Knowledge Knowledge of NHS IT systems (e.g., ESR) Disclosure and Barring Service Check This post requires a Disclosure and Barring Service check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975. Employer Details Name: East Suffolk and North Essex NHS Foundation Trust Address: Colchester / Ipswich (CO4 5JL) Website: Staffing Information Seniority level: Entry‑level Employment type: Full‑time Job function: Human Resources Industry: Human Resources Services #J-18808-Ljbffr