Technical Service Engineer

Vor 3 Tagen

North Sydney Council, Österreich Sungrow Power Supply Co., Ltd. Vollzeit

Direct message the job poster from Sungrow Power Supply Co., Ltd. Sungrow Power Supply Co., Ltd. (Stock code: ) is a global leader in renewable energy, specializing in innovative solar, wind, energy storage, hydrogen, and EV solutions. Since 1997, its cutting‑edge technologies, including photovoltaic inverters and energy storage systems, have powered over 180 countries, with a total installed capacity surpassing 740 GW by the end of 2024. Committed to “Clean power for all,” Sungrow continues to shape the future of sustainable energy. Key Responsibilities Provide after‑sales service support for customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction. Provide initial commissioning plans, as well as coordinate commissioning activities for successful delivery. Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised. Conduct field services with the team and service partners in pre‑commissioning, commissioning, maintenance work, fault diagnosis, and repairs. Perform basic O&M by monitoring systems remotely and basic warranty work. Conduct product testing fault diagnosis, and repairs at the workshop. Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high‑quality solutions to customers’ issues. Continuously develop knowledge of all relevant products and services. Communicate with the management, sales team, and customers to support the business development. Requirements Electrical Engineering, Renewable Engineering and/or similar background. At least 1‑3 years of technical support or product maintenance experience preferred. Excellent communications skills (Written and Verbal) in English. Excellent and professional telephone customer service skills. Attention to detail and able to understand the big picture. Strong problem‑solving and analytical skills. Strong organization and time management skills handling multiple tasks at once. Seniority level Associate Employment type Full‑time Job function Customer Service and Engineering Industries Renewable Energy Equipment Manufacturing and Services for Renewable Energy #J-18808-Ljbffr

  • Eoi Engineer

    Vor 3 Tagen

    Council of the City of Sydney, Österreich Engineer Vollzeit

    Ongoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...

  • Service Technical Support Engineer

    Vor 7 Tagen

    Council of the City of Sydney, Österreich ZF Group Vollzeit

    Req ID 82748|Blacktown, Australia,ZF Services Australia Pty. Ltd. About the Team ZF Services Australia is responsible for both Original Equipment Sales as well as servicing the Aftermarket through Technical Support, Part Sales and Remanufacturing. We are looking for an energetic, self‑motivated person with a high level of technical competency to join out...

  • EOI Engineer

    Vor 7 Tagen

    City of Parramatta Council, Österreich Engineer Vollzeit

    Ongoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from 99938 to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...

  • Tier 1 Technical Support Engineer

    vor 3 Wochen

    North Sydney Council, Österreich Optimizely Vollzeit

    A leading digital experience company in North Sydney is seeking an Associate Technical Support Engineer - Tier 1 to provide vital customer support for its SaaS platforms. This role involves independent resolution of customer issues, documenting interactions, and improving technical processes. Ideal candidates will have a Bachelor's degree in IT or related...

  • Technical Support Engineer

    vor 4 Wochen

    North Sydney Council, Österreich NEXL Pty Ltd Vollzeit

    Nexl is the fast-growing LegalTech startup on a mission to elevate the business of law. Our platform is purpose-built for law firms, and brings together CRM, collaboration, and client intelligence in one solution — empowering lawyers, marketers, and BD teams to deepen relationships, accelerate growth, and win more high-value work. We’re backed by top...

  • Technical Service Engineer

    Vor 5 Tagen

    Council of the City of Sydney, Österreich FranklinWH Energy Storage Inc. Vollzeit

    FranklinWH is a rapidly expanding company determined to become the leader in the global energy home storage system (ESS) industry. FranklinWH offers whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all‑electric future. Though founded by experts in power electronics, BMS and EMS, FranklinWH is equally...

  • Technical Service Engineer — Early Career

    vor 3 Wochen

    Council of the City of Sydney, Österreich BARCO Vollzeit

    A leading technology company is seeking a Customer Service Engineer for its Sydney office. The role involves ensuring positive customer experiences, providing technical support, and assisting with service-related tasks in the entertainment and residential sector. Candidates should have at least 3 years of experience in a technical customer service...

  • Associate Technical Support Engineer

    vor 3 Wochen

    North Sydney Council, Österreich Optimizely Vollzeit

    Associate Technical Support Engineer - Tier 1 At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and...

  • Technical Services Engineer

    vor 3 Wochen

    Council of the City of Sydney, Österreich Zoll Medical Corporation Vollzeit

    Zoll Medical Corporation – St Leonards Park NSW Acute Care Technology Zoll Medical is committed to delivering top-tier medical devices and solutions that help save lives. Our team is dedicated to providing outstanding service and support to customers in the healthcare sector, focusing on quality, innovation, and operational excellence. ZOLL Medical is a...

  • Level 2 Service Desk Engineer

    vor 1 Woche

    North Sydney Council, Österreich Digital Armour Corporation Vollzeit

    About Digital Armour We're Digital Armour, a multi-award-winning Australian technology leader transforming businesses through AI consulting, business applications, and managed services. We partner with Microsoft, Telstra, Cisco, and Sophos to deliver cutting‑edge solutions. At Digital Armour , we’re not your average MS. We’re building digital...