Claims Service Consultant Level 1

Join to apply for the Claims Service Consultant Level 1 role at Allianz Australia MOTOR (Legacy) CLAIMS SERVICE CONSULTANT – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONS Multiple positions available. 4‑6 weeks hybrid training. Hybrid working environment. Ability to work rotating roster between 8am‑6.30pm (local time). Training roster 9am‑5.30pm (AEST). Commencement date: 23rd February 2026. At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well‑being. Let’s care for tomorrow, so we can create a better future together, for everyone. About The Role Managing a nationally based portfolio of motor claims and handling a high volume of inbound/outbound calls. Providing excellent customer service to customers in a timely manner. Maintaining positive working relationships with external and internal stakeholders and providing the best possible outcomes for customers. Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues. About You High level of customer service experience, ideally within a claims environment. Insurance knowledge/background highly desirable. Ability to multi‑task and work in a fast‑paced environment. Excellent communication skills (both written and verbal). A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape. Please note there may be delays in response from 22nd December to 5th January 2026. Thank you for your understanding and patience. Benefits And Perks Inclusive culture: supportive, open‑minded team focused on customer outcomes. Work‑life balance: flexible hybrid work arrangements and tailored workplace adjustments where possible. Career development: mentoring, development, global mobility opportunities and access to over 10,000 learning resources. Financial and wellbeing perks: discounts on Allianz products, retail, tech and travel, financial wellness initiatives and Employee Share Purchase Program. For more details about our benefits, visit the Allianz Careers site. Seniority level Entry level Employment type Full‑time Job function Consulting, Information Technology, and Sales Industries Financial Services and Insurance About Allianz Group Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow and shape a better future for our customers and the world. We stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation is our inclusive workplace, where people and performance both matter, nurturing a culture grounded in integrity, fairness, inclusion and trust. We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and Support If you require adjustments to participate equitably in our recruitment process, please contact for a confidential conversation. Join us. Let’s care for tomorrow. #J-18808-Ljbffr