Guest Logistics Lead

Overview About GPJ: We are the agency ambitious brands turn to for their most important moments. As the Australian office of the world’s leading strategic marketing agency, we partner with a diverse range of global and local clients to deliver innovative and impactful events. We’re a vibrant, creative community where collaboration thrives and you are empowered, all in service of delivering extraordinary experiences for our ambitious clients. Job Type Full-time (hybrid, three days in office and two days work from home) Benefits We have an ever-growing selection of employee benefits, highlights include: anniversary day leave, a global talent exchange programme, mentor programmes, and employee referral incentives, as well as a jam-packed calendar of social activities including yearly off site event, our monthly awards (the Mini Georgies) and team lunches. Job Summary We are seeking a highly organised and detail-oriented Guest Logistics Lead (events) to lead the end-to-end management of delegate registrations for our diverse portfolio of conferences and experiences. This pivotal role ensures a smooth and positive experience for delegates from their initial sign-up through to their travel and stay, while maintaining meticulous data accuracy and compliance with all relevant policies. The Guest Logistics Lead will supervise on site teams, implement best practices, and collaborate closely with internal and external stakeholders. Key Responsibilities Delegate Registration Management: Manage event databases, registration websites, and delegate communications. Coordinate flight changes, room blocks, and transfers. Assist with attendee communications. Assist with client communications, highlighting key requests and concerns. Support event preparation and on-site operations, ensuring smooth delivery. Attend client meetings and assist with proposals, quotes, and budgeting. Flight & Accommodation Logistics: Manage all delegate flight bookings, liaising with travel agencies and individual delegates to secure itineraries. Coordinate delegate accommodation, including negotiating group rates with hotels, managing rooming lists, booking allocations, and handling special requests. Oversee ground transportation arrangements (e.g., airport transfers, shuttle services) as required. Distribution of delegate itineraries. Budget Management: Assist in developing and managing the budget allocations to support guest experience component of the overall client budget. Required Skills & Qualifications Minimum 3 years of experience in event registration / travel coordination / events Strong attention to detail, with the ability to manage multiple projects simultaneously in a fast-paced environment. Advanced skills in Word, Excel and PowerPoint. Experience with Swoogo, EventsAIR, SMSBroadcast, Survey Monkey is a plus Desired Attributes Passion for creating memorable and impactful experiences. Proactive and self-motivated with a strong work ethic. Excellent interpersonal skills and a collaborative approach. Passion for collaborating with teams and clients GPJ Values BRAVERY - Having the courage to push ourselves out of our comfort zone. Being bold. Breaking barriers. Acts of bravery can be big and small. It\'s these brave choices to think big and take well-considered risks that will help us push forward as an agency. COLLABORATION - The old adage is true, we are stronger together. Collaboration with colleagues, partners and clients leads to better outcomes by embracing fresh and diverse perspectives. EMPOWERMENT - Being proactive, driven and adopting an entrepreneurial spirit. Owning our decisions (as well as our mistakes). This growth mindset will set us up for success. George P. Johnson is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship, disability, or any other protected class. GPJ complies with applicable state laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. George P. Johnson expressly prohibits any form of workplace harassment based on any protected class. #J-18808-Ljbffr