Front Desk Receptionist

vor 2 Wochen


NewcastleMaitland, Österreich Hunter Gateway Motel Vollzeit

Position Overview Hunter Gateway Motel is hiring a Casual/Temporary Front Desk Receptionist in Maitland, NSW. This is a casual role offering 20+ hours per week, Monday‑Friday with the possibility of weekend work in the future. Requirements for this role Flexible hours available 1 year of relevant work experience required for this role Key Responsibilities Provide exceptional customer service to all guests, assisting with check‑in, check‑out, inquiries and special requests. Perform various administrative duties such as processing reservations, handling phone calls, and maintaining accurate records. Address any guests’ enquiries effectively and professionally. Key Performance Indicators Guest satisfaction Check‑in/Check‑out efficiency Reservation accuracy Contributing to a positive team atmosphere The Ideal Candidate Will Have Friendly personality with a positive outlook Committed to providing the highest level of customer service Excellent verbal and written communication skills, with the ability to interact confidently and professionally with guests and colleagues Adept at time management to ensure seamless operations Previous experience in a front desk or guest service role, with a strong understanding of hotel/motel operations and customer service principles Ability to work a rotating roster Must have experience in using a motel reservation system (preferably with PROTEL) How to Apply If you are reliable, enthusiastic, and ready to take on a new challenge in hospitality, we’d love to hear from you #J-18808-Ljbffr



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