Training Administrator

Join Our Training Services team as a Training Administrator at Saltbush Are you a highly organised and adaptable individual who thrives in a dynamic work environment? Saltbush is looking for an enthusiastic Training Administrator to support our Training Services team in Darwin. Position Details Location: Darwin Employment Type: Permanent Part-time (potential for full-time opportunity in the future) Remuneration: $70k pro rata 12% super salary packaging Reports To: RTO Manager Hours: 25 hours per week with flexibility for additional hours as needed Travel: Occasional travel to regional locations may be required About Saltbush Social Enterprises Saltbush Social Enterprises is a not‑for‑profit organisation committed to creating opportunities and empowering individuals in the Northern Territory. We deliver a range of services including employment training and community development programs aimed at fostering economic participation and social inclusion. Our mission is to support individuals particularly from Indigenous communities in achieving their full potential through culturally appropriate and community‑driven initiatives. Primary Purpose The Training Administrator plays a key role in supporting the Training Department at Saltbush by coordinating essential administrative functions. This position ensures the smooth operation of training programs through accurate record‑keeping, efficient enrolment processes and effective communication with students and stakeholders. Additionally, the role ensures compliance with regulatory requirements and provides high‑level administrative support to facilitate the successful delivery of vocational education and training programs. This role includes a small component of working closely with the SEE Program trainer and mentors to track participant attendance, monitor participant progress and manage enrolments for the SEE addition. May also help with internal Saltbush enrolments into the Workforce Mentoring course on an ad‑hoc basis. By supporting the day‑to‑day flow of these programs the role helps ensure smooth operations allowing trainers and mentors to focus on their core work while participants feel well‑supported. This role also acts as the central administration point of contact for the Training team contributing to a culturally respectful and responsive environment aligned with Saltbushs commitment to meaningful community‑led outcomes. Key Responsibilities General Administration Provide comprehensive administrative support to the Training Department including handling correspondence and maintaining critical documents. Maintain accurate and up‑to‑date records ensuring data integrity in all systems. Organise and prioritise tasks to meet deadlines efficiently. Handle sensitive and confidential information with professionalism and discretion. Respond to general phone and email enquiries related to the Training Department, escalating or redirecting as appropriate. Student and Training Administration Maintain accurate records of enrolments, completions and student progress. Ensure the accuracy of the Student Progress spreadsheet to support completions and funding. Manage and update Catapult (online learning system) records. Prepare and submit quarterly AVETMISS reporting. Respond to prospective student queries, providing clear and timely information regarding enrolment processes and program details. Provide students and employers with progress reports as required. Maintain and organise student records, ensuring documents are correctly filed, archived and easily accessible. Accurately maintain participant attendance registers and send updates to Workforce Australia providers in a timely manner. Assist with enrolments and ensure participants have access to required materials or equipment. Compliance and Quality Assurance Ensure adherence to all relevant regulatory and compliance requirements related to vocational education and training. Support the RTO Manager in maintaining accurate documentation and reporting requirements for training programs. Stakeholder Engagement Liaise with internal teams, students, employers and external training partners to facilitate smooth training operations. Provide high‑quality customer service by responding promptly to enquiries from students and other stakeholders. Essential Criteria Administrative Experience: Demonstrated experience providing administrative support in a professional setting preferably within an educational or training environment. Record‑Keeping and Data Management: Proficiency in maintaining accurate records and managing student data, including enrolment records, training schedules and compliance documentation. Experience with student management systems or similar databases is highly desirable. Communication and Customer Service Skills: Strong written and verbal communication skills with the ability to effectively engage with internal and external stakeholders. A customer‑focused approach to providing support to students and staff. Organisation and Time Management: Proven ability to manage multiple tasks, prioritise workload and meet deadlines in a fast‑paced environment. Team Collaboration: Ability to work collaboratively as part of a team supporting colleagues and contributing to the success of the Training Department. Computer Literacy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and email platforms. Familiarity with student management systems or learning management systems is an advantage. Employment is Subject to National Police Clearance (no more than three months old) NT Working with Children (OCHRE) Card Current Drivers Licence Highly Desirable Experience using VETtrak RTO Data Cloud or Catapult Learning Management System. Knowledge and understanding of the Vocational Education and Training (VET) Sector, including regulatory requirements, compliance obligations, AVETMISS reporting processes and quality standards associated with training delivery. Previous experience in a Registered Training Organisation (RTO) environment. Knowledge of SharePoint for document management. Why Join Saltbush Community Impact: Make a tangible difference in Indigenous and local communities. Ethical Practices: Join a mission‑driven organisation committed to social change. Professional Growth: Access training and development programs. Employee Recognition: Celebrate achievements with awards and public acknowledgments. Collaborative Environment: Work in an inclusive idea‑sharing culture. Agile Mindset: Thrive in a flexible, adaptive workplace. Wellbeing Support: Benefit from on‑site mentoring and Employee Assistance Programme. Diverse Roles: Explore varied career paths across multiple programs. Apply now and help us achieve our mission. Interviews will be conducted as suitable candidates are shortlisted, so don't delay. Apply today How to Apply Submit an up‑to‑date resume including two references, one of which should be your current or most recent supervisor. Include a compelling one‑page cover letter highlighting your suitability for the role OR answer the requested screening questions on the application page. Read these instructions again. Incomplete applications will not be considered. Submit your application. If you have any questions about this position or the application process, please contact our helpful Recruitment Team: Contact Information Phone: 0 Email: Address: PO Box 277 Parap NT 0804 Website: #J-18808-Ljbffr