API Support Lead

vor 3 Wochen


Canberra, Österreich Softtest Pays Vollzeit

Australian Citizens residing in Australia only respond. Contract start 02 January 2024 to 12 months. Australian Citizen, Richmond VIC, Surry Hills NSW, Deakin ACT, Midlands WA role. The National Disability Insurance Agency, Office of the CIO (NDIA OCIO) is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve the National Disability Insurance Scheme. We are seeking an experienced API and Integration Support Lead to join our dynamic fast-paced team. Duties Liaise with and assist NDIA Digital Partners register and subscribe to APIs from initial application, through testing and compliance, and into production. Maintain and configure APIs and applications. Develop and maintain documentation on support processes, policies, and configuration. Manage a small team, undertaking work allocation, review, providing guidance and direction. Use strong communication and stakeholder management skills to deal with external customer partners, internal business staff up to management level. Troubleshoot API and integration issues and work with external vendors to resolve them. Become familiar with the token-based authentication system to help Partners with authentication problems. Work closely with level three technical and development teams to investigate and resolve complex incidents. Undertake testing of APIs and the environments as required. Monitor and report on end-to-end API health, performance, and statistics. Collate, analyse and produce customised reports and dashboards as required in consultation with ICT and business teams. Raise support tickets with external vendors and follow through to resolution. Apply best practice ITIL methodology for incident management and service requests. Exhibit a strong understanding of API and integration technologies, with the ability to quickly grasp new products and adapt to complex mission critical environments. Undertake support and operations. Development is not required in this role. Every application requires to address selection criteria as part of application submission. Selection Criteria 35 years experience working with APIs and/or Integration, ideally in a support/operation role. Demonstrated experience managing and guiding a small team to achieve outcomes. Excellent communication and stakeholder management skills to manage competing stakeholder groups. Demonstrated experience developing and maintaining documentation on support processes, policies and configuration. Any exposure to CRM systems is beneficial. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded. #J-18808-Ljbffr



  • Canberra, Österreich Softtest Pays Vollzeit

    A leading integration services provider in Canberra is seeking an experienced Integration Support Assistant Director to manage a support team and oversee API integration operations. The ideal candidate will have over 5 years of relevant experience, excellent communication skills, and knowledge of MuleSoft, Splunk, and the Atlassian suite. This role involves...


  • Canberra, Österreich Indigitise Pty Ltd Vollzeit

    A technology solutions provider in Canberra is seeking a Software Engineer to oversee projects and lead a team. Responsibilities include maintaining API connections, supporting integration platforms, and providing mentorship. The ideal candidate should have strong software development experience and knowledge of agile methodologies. This full-time position...

  • Technical Lead

    vor 3 Wochen


    Canberra, Österreich Softtest Pays Vollzeit

    A government department in Canberra is seeking a Senior Software Developer and Technical Lead to provide technical direction and guide a team in delivering digital solutions. The ideal candidate should have proven leadership skills and experience with .NET and Azure, alongside knowledge in secure software development and API design. This role offers an...


  • Canberra, Österreich Calleo Vollzeit

    A leading data solutions provider is seeking a Lead Data Integration Engineer. This role involves designing and maintaining RESTful APIs and integrating third-party data into enterprise systems. The ideal candidate will have hands-on experience with big data frameworks and experience in API management, particularly with authentication protocols. Located in...


  • Canberra, Österreich Indigitise Pty Ltd Vollzeit

    A technology solutions provider located in Canberra is seeking a Software Engineer to oversee projects and lead a team. Responsibilities include maintaining API connections, supporting integration platforms, and providing mentorship. The ideal candidate has strong software development experience and knowledge of agile methodologies. This full-time position...


  • Canberra, Österreich Softtest Pays Vollzeit

    Python API Develper and/or Data Engineer Job Description: Australian Citizens With ability to obtainNV1 Clearance residing in Australia only respond The AFP has a requirement for an experienced Python API Developer and/or Data Engineer to work together with Covert & Technical Operations technical staff in furthering the integration of its covert collection,...


  • Canberra, Österreich Capital Capability Support Vollzeit

    Job Title Support Services Manager Location Canberra Australian Capital Territory 2601 Australia Role Type Full-time Experience Level Varied Closing Date 26 September 2025 Background Capability Support is a provider of services to people living in the community. Capability was founded on the premise that we can do better for people living with disability...


  • Canberra, Österreich Capital Capability Support Vollzeit

    A community support organization in Canberra is seeking a Support Services Manager to oversee and develop support programs for children and young people. The ideal candidate will coordinate trauma-informed care and manage a multidisciplinary team to ensure high-quality services. Candidates should have excellent leadership and communication skills, as well as...


  • Canberra, Österreich Calleo Vollzeit

    Lead Data Integration Engineer Location: Canberra, Australian Capital Territory, Australia Job Overview Designing, developing, and maintaining RESTful APIs to enable secure, scalable data access. Integration with external APIs to ingest third‑party data into enterprise systems. Managing API gateways, authentication, and access controls for secure data...


  • Canberra, Österreich Softtest Pays Vollzeit

    Please respond to the job if you are an Australian Citizen and residing in Australia. The Department of Employment and Workplace Relations is seeking an experienced senior Software Developer and technical lead to join our team. The team is responsible for providing a wide range of digital services to support the business and operating environment of the...