Customer Service Officer
vor 3 Wochen
Fixed Term role in a fast-growing industry Deliver exceptional customer service and support production operations Join a collaborative team committed to quality and continuous improvement Laser 3D is a national laser cutting, folding, welding, and CNC machining service provider that has been operating since 1992. With cutting-edge technology, a skilled workforce, and a commitment to quality, we deliver high-quality, cost-effective solutions tailored to meet the needs of our clients across a variety of industries. Laser 3D is focussed on transforming manufacturing complexity into a competitive advantage for their customers. Laser3D is part of the Stratco group , a dynamic, national leader in the manufacture and marketing of building and home improvement products. With an outstanding record of continual growth, Stratco has manufacturing plants and Home Improvement Stores in all mainland states of Australia and several international locations. We are seeking a professional and experienced Customer Service Officer to join our team in Ormeau. This fixed-term role involves processing customer orders, preparing quotes, and liaising with both customers and production teams to ensure smooth operations and high service standards. Key Responsibilities: Process customer orders via email and system Prepare quotes for laser cutting, folding, welding, powder coating, and other services Assist with customer enquiries and provide updates on job progress Prepare and update drawings as required Collaborate with production staff to resolve special customer requirements Develop and maintain relationships with customer purchasing contacts Investigate and resolve customer complaints Answer incoming calls and support general customer service functions Participate in continuous improvement initiatives and uphold company policies Maintain open and honest communication with supervisors and management Support multi-skilling activities and assist fellow employees as needed Skills, Experience and Attributes: ESSENTIAL - Strong communication and problem-solving skills. ESSENTIAL – Proven experience in customer service or administrative roles ESSENTIAL – Ability to manage multiple tasks with attention to detail DESIRABLE – Experience with OPTO or similar order processing systems DESIRABLE – Familiarity with manufacturing or sheet metal environments Ability to work collaboratively with internal teams and customers Commitment to punctuality, efficiency, and continuous improvement This is a fixed-term contract role with an expected duration aligned to maternity leave coverage. If you're a motivated professional looking to contribute to a high-performing team, we’d love to hear from you #J-18808-Ljbffr
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Customer Service Officer
Vor 6 Tagen
Gold Coast City, Österreich Top Cut Foods VollzeitTop Cut Foods is one of Australias leading meat suppliers with several locations across Australia & Asia. We supply a wide variety of protein products to large hotel chains well-renowned restaurants and sporting stadiums. A Full-time position has now become available for an exceptional Customer Service Officer to join our dynamic team located at the head...
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Customer Service Officer
vor 12 Stunden
Gold Coast City, Österreich Ama Group Australia VollzeitOpportunity At AMA Collision Arundel, we are a large, spacious facility leading the way in high quality collision repairs. Our team of 42 includes long‑serving team‑members complimented by a new crew coming through. Our specialist team completes all repairs from small to large and our new fully equipped site includes 4 Spray Booths, 4 Car‑O‑Liner...
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Customer Service
vor 3 Wochen
Gold Coast City, Österreich Universal Insurance Solutions Pty Ltd VollzeitCustomer Service & Office Administration Universal Insurance Solutions Pty Ltd – Burleigh Heads QLD We’re looking for a proactive and customer-focused Customer Service & Office Administrator to join our office in Burleigh Heads. This is a fantastic opportunity for a motivated individual who enjoys working independently while being part of a small,...
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Customer Service Officer
Vor 5 Tagen
Gold Coast City, Österreich AMA Group VollzeitAt AMA Collision Arundel, we are a large, spacious facility leading the way in high quality collision repairs. Our team of 42 includes long serving team-members complimented by a new crew coming through. Our specialist team completes all repairs from small to large and our new fully equipped site includes 4 Spray Booths, 4 Car-O-Liner systems, 3 Spot...
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AO3 Customer Service Officer
vor 3 Wochen
Gold Coast City, Österreich Chandler Macleod Group VollzeitAO3 Customer Service Officer – Education Sector Location: Gold Coast (South Port) Level: AO3 Work Unit: Customer Service Contract: 7 October 2025 – 27 February 2026 Salary: $48 / hour + super We are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector. These roles are call centre–based,...
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Customer Service Officer Luscombe
Vor 6 Tagen
Gold Coast City, Österreich Laser 3D VollzeitJoin to apply for the Customer Service Officer Luscombe role at Laser 3D Laser 3D is a national laser cutting, folding, welding, and CNC machining service provider that has been operating since 1992. Leveraging cutting‑edge technology, a skilled workforce and a commitment to quality, we deliver high‑quality, cost‑effective solutions tailored to meet...
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Customer Service Officer
vor 3 Wochen
Gold Coast City, Österreich Adbri Masonry Pty Ltd. VollzeitOverview The Role We’re looking for a friendly, reliable, and adaptable Customer Service Officer to join our team at Adbri Masonry, Stapylton, working rotating shifts between 6:30am and 4:30pm, Monday to Friday. In this hands-on, full-time role, you will support our sales team by delivering outstanding customer service. If you’re great at multitasking,...
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Customer Service Officer
vor 3 Wochen
Gold Coast City, Österreich BOQ Group VollzeitOverview Do you have a passion for customer service and want to kickstart your career in banking? Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers? Join our dynamic team and unlock amazing career development in the banking industry! As the Customer...
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FMCG Customer Service
Vor 6 Tagen
Gold Coast City, Österreich Top Cut Foods VollzeitA leading meat supplier in Australia is seeking a Customer Service Officer for their head office in Queensland. In this full-time role, you'll manage customer orders, issue invoices, and provide outstanding customer service. Ideal candidates will have a background in the FMCG sector, strong communication skills, and proficiency in data entry and computer...
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Customer Service Officer Luscombe
vor 3 Wochen
Gold Coast City, Österreich Stratco (Australia) Pty Limited VollzeitOverview Fixed Term role in a fast-growing industry Deliver exceptional customer service and support production operations Join a collaborative team committed to quality and continuous improvement Laser 3D is a national laser cutting, folding, welding, and CNC machining service provider that has been operating since 1992. With cutting-edge technology, a...