AO3 Customer Service Officer

vor 4 Wochen

Gold Coast City, Österreich Chandler Macleod Group Vollzeit

AO3 Customer Service Officer – Education Sector Location: Gold Coast (South Port) Level: AO3 Work Unit: Customer Service Contract: 7 October 2025 – 27 February 2026 Salary: $48 / hour + super We are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector. These roles are call centre–based, providing accurate and timely information to prospective and existing clients. As a Customer Service Officer , you will be the first point of contact for clients, including those from non-English speaking backgrounds. You will ensure that all client interactions are handled with professionalism, accuracy and efficiency, while contributing to the achievement of service levels and continuous improvement in processes. Key Responsibilities Represent the organisation as the first point of contact across multiple channels (phone, email, WebChat). Provide accurate information and assist clients with enquiries regarding availability and suitability of offerings. Maintain and update accurate client records and documentation. Contribute to achieving service level agreements and organisational targets. Support continuous improvement of business processes and practices. Promote an ethical, safe and supportive workplace culture focused on health, safety and wellbeing. About You Demonstrated experience in a customer service or call centre environment. Ability to quickly acquire knowledge of products, services and operational procedures. Strong communication skills with the ability to build rapport, resolve conflict and solve problems. Tech-savvy, with strong skills in Microsoft Office and ability to navigate multiple software systems. Adaptable, proactive, and able to thrive in a dynamic, changing environment. Background in education, banking, finance or travel sectors will be highly regarded. We are interviewing immediately, so to be considered for this role APPLY NOW. At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community. You can read more about our commitment to diversity and inclusion. (No URL) #J-18808-Ljbffr

  • AO3 Project Support Officer

    vor 1 Woche

    Gold Coast City, Österreich Troocoo Vollzeit

    AO3 Project Support Officer (Natural Disaster Program) Troocoo, Gold Coast, Queensland, Australia Nerang, QLD – Salary: $51.13 to $56.73 per hour + super. Troocoo Government is supporting a major state government department in the recruitment of an experienced AO3 Project Support Officer. This position will join a high‑performing project team shaping...

  • AO3 Project Support Officer

    vor 3 Wochen

    Gold Coast City, Österreich TrooCoo Vollzeit

    AO3 Project Support Officer (Natural Disaster Program) Troocoo Troocoo Government is supporting a major state government department in the recruitment an experienced AO3 Project Support Officer. This position will join a high-performing project team shaping Queensland’s transport network. Initial agency labour hire contract to December 2026, with potential...

  • EOI - Support Officer (AO3) Beenleigh Division

    vor 3 Wochen

    Gold Coast City, Österreich Queensland Fire Department Vollzeit

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    vor 3 Wochen

    City of Brisbane, Österreich Public Sector People Vollzeit

    Public Sector People is seeking expression of interest applications for an AO3 Administration Officer on behalf of a State Government Department. About the role: As an AO3 Administration Officer , you will be providing business and administration support within State & Local Government Departments. You will assist with high-level business support, provide...

  • AO3 Administration Officer EOI

    vor 2 Wochen

    City of Brisbane, Österreich Public Sector People Vollzeit

    Expression of Interest Public Sector People is seeking expression of interest applications for an AO3 Administration Officer on behalf of a State Government Department. About The Role As an AO3 Administration Officer you will be providing business and administration support within State & Local Government Departments. You will assist with high-level business...

  • AO3 Customer Service Advisor

    vor 2 Wochen

    City of Brisbane, Österreich Davidson Vollzeit

    Join to apply for the AO3 Customer Service Advisor role at Davidson A high‑volume Queensland Government contact centre is seeking motivated and customer‑focused individuals to join its multi‑channel service delivery team. This unit supports the public across phone and digital channels, helping Queenslanders access essential government information and...

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    vor 2 Wochen

    Sunshine Coast Regional, Österreich APG Workforce Vollzeit

    AO3 - Program Support Officer - Government APG is currently seeking 2 experienced AO3 - Program Support Officer for a 12-month assignment within a Government Sector based at Buderim. Project Support Officer (AO3) – Delivery Support Rate: $49.40–$54.81 + Super Term: 12 months x 2 (possible extensions) Location: Buderim QLD The Department of Transport and...

  • AO3 Communication Officer

    vor 23 Stunden

    Townsville City, Österreich Paxus - Technology + Digital Talent Vollzeit

    AO3 COMMUNICATION OFFICER – TOWNSVILLE, QLD A major Queensland Government department is seeking an AO3 Communication Officer to support communications and stakeholder engagement activities across a wide range of planning, pre-construction and construction projects in the Northern District located in Townsville, QLD This role plays an essential part in...

  • AO3 Levies Officer

    Vor 7 Tagen

    City of Brisbane, Österreich Troocoo Vollzeit

    Job description Troocoo Government are supporting a large QLD state statutory body in the recruitment of multiple AO3 Levies Officer positions! These are temporary labour hire positions, initially to the 28 / 02 / 2026. Northgate, QLD location | Paying $51.12 per hour + 12% super The Opportunities The AO3 Levies Officerswill support the processing,...

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    vor 3 Wochen

    Gold Coast City, Österreich Department of Transport and Main Roads QLD Vollzeit

    AO3 Project and Administration Support Officers An exciting opportunity is now available to join our AO3 Talent Pool for Project and Administration Support Officers. These roles provide vital support across a broad range of operational functions including administration, procurement and program control. These roles are critical to the successful delivery of...