Professional Services Consultant

Adobe South Melbourne, Victoria, Australia Overview Join to apply for the Professional Services Consultant role at Adobe. The Data Technical Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills. Technical Consultants build and develop Analytics & Target solutions to meet customer's business objectives, experience optimisation and reporting needs. In addition, consultants help each customer implement the solution throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and resolve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction and opportunities to innovate What You’ll Do Gain an in-depth knowledge of a client’s website and mobile architecture, online business model, and online marketing strategy Support customer discovery sessions and help guide client's business requirements and key performance indicators Guide customers through the process of implementing Target Activities Design customized solutions and technical tag implementation strategies Generate customized digital analytics collection code and assist with its implementation and deployment Support client’s developers and third parties throughout the implementation process Validate and debug Target and Analytics implementations and follow through on issues until resolved Light manipulation of JavaScript as needed to customize digital analytics solutions Guide key partners and drive client success based on clients most significant business drivers and Adobe's standard methodology Engage directly with customers via phone, email, and/or in-person through the project lifecycle. Including interaction with marketers, analysts, web developers, partners and executives Lead multiple client engagements at a time, and establish expectations appropriately to keep projects on schedule and within scope What you need to succeed 5 years’ experience working in digital analytics or a related field Previous experience working with Adobe Analytics or similar tools, tag management systems and data layers Solid grasp of online marketing, HTML and web protocols Intermediate-to-advanced JavaScript skills Be results-oriented, responsive, professional and dedicated to customer success Possess a creative and problem-solving mentality Good interpersonal, presentation, and soft skills – both verbal and written Ability to learn quickly, be an excellent teammate, and handle change efficiently Bachelor’s degree or equivalent work experience Up to 50% travel required Adobe for All Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we\'re committed to fostering a diverse and inclusive workplace for all. Take the plunge and jump in. Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call . Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Adobe by 2x #J-18808-Ljbffr