Customer Operations Manager – Premium Wellness Brand
vor 3 Wochen
Customer Operations Manager – Premium Wellness Brand Be the calm in the chaos. Lead post-purchase operations for a growing Australian wellness brand. Olympia Massage Chairs is seeking a hands‑on, solutions‑driven Customer Operations Manager to take ownership of all customer and logistics coordination after purchase. If you’re sharp on the phone, thrive under pressure, and love turning messy systems into smooth operations — this is your opportunity. About Olympia We’re an Australian wellness brand that helps people feel good through world‑class wellness technology. We sell nationwide, with delivery and service teams across multiple states — and we’re growing fast. That means we need an operational thinker who can create structure, clarity, and scale. About the Role This is a hands‑on leadership role based at our Nerang HQ. You’ll oversee everything that happens after a customer makes a purchase — from booking deliveries to coordinating service repairs and managing communication with clients, suppliers, and technicians. You’ll also play a key role in rebuilding the backend systems that support our growth. What You’ll Do: Manage customer operations after purchase: deliveries, installations, service, and repairs Be the main point of contact for customers and partners — clear, confident, and solution‑focused Coordinate remote delivery and service teams across multiple states Audit and streamline current workflows across HubSpot, Unleashed, and shared drives Monitor and improve communication processes and response times Implement systems that make the business more efficient and scalable Support and mentor remote assistants and team members You’ll Excel in This Role If You: Are naturally organised with exceptional attention to detail Can think quickly and communicate clearly on the phone Thrive in fast‑paced environments where no two days are the same Love fixing systems and creating order out of chaos Are proactive, accountable, and comfortable leading through change Have prior experience in operations, customer service, logistics, or coordination Why You’ll Love Working With Us: Make a real impact by building the systems that support national growth Join a caring, high‑performing team with strong values and clear expectations Be part of an Australian‑owned company leading the wellness technology space On‑site role at our Nerang HQ | $90,000 + Super + bonuses #J-18808-Ljbffr
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Customer Operations Manager – Premium Wellness Brand
vor 3 Wochen
Gold Coast City, Österreich at VollzeitCustomer Operations Manager – Premium Wellness Brand Be the calm in the chaos. Lead post-purchase operations for a growing brand. Olympia Massage Chairs is seeking a hands‑on, solutions‑driven Customer Operations Manager to take ownership of all customer and logistics coordination after purchase. If you’re sharp on the phone, thrive under pressure,...
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Premium Customer Care Specialist | Wellness Brand
vor 24 Stunden
Gold Coast City, Österreich Olympia Massage Chairs VollzeitA luxury wellness brand based in Nerang is seeking a Customer Care Representative to engage with customers and manage enquiries. You will coordinate service schedules, and ensure every interaction aligns with the premium standards of the company. The ideal candidate will excel in customer service, possess strong communication skills, and thrive in a...
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Brand & Creative Lead: Own a Premium Wellness Brand
vor 24 Stunden
Gold Coast City, Österreich Olympia Massage Chairs VollzeitA leading Australian wellness brand is searching for a high-level creative leader to drive full creative ownership and lead premium design, content creation, and brand experience. This role involves managing visual identity, producing short-form content, and executing strategic campaigns. The ideal candidate possesses exceptional design skills, strong...
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Gold Coast City, Österreich at VollzeitA leading wellness brand in Australia is seeking a high-level creative leader to oversee creative direction and design. This role encompasses content creation, influencer management, and brand experience. The ideal candidate will have exceptional design skills, strong copywriting abilities, and a passion for premium aesthetics. You'll have full creative...
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Gold Coast City, Österreich Olympia Massage Chairs VollzeitPart-Time Retail Sales | Premium Australian Wellness Brand | 3 Shifts Olympia Massage Chairs – Robina Town Centre QLD 4226 $35–$40 per hour + Uncapped Commission + Wellness Rewards About the Role Join a trusted Australian-owned wellness brand and turn your sales skills into meaningful results. Based in Robina Town Centre, you’ll engage with customers...
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Head of Operations
vor 1 Woche
City of Melbourne, Österreich Nuvie Saunas VollzeitA wellness brand located in the City of Melbourne is seeking an Operations Lead to manage warehousing, logistics, and customer experience. The ideal candidate has 3–8+ years of experience in operations or logistics, enjoys hands-on work, and is focused on delivering a premium customer experience. Strong organisational skills and the ability to refine...
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Spa Manager
vor 23 Stunden
Gold Coast City, Österreich QT Hotels and Resorts VollzeitA premium lifestyle hotel brand is seeking a Spa Manager to lead a team in delivering exceptional wellness experiences at QT Gold Coast. The successful candidate will refine guest journeys, maintain a tranquil spa atmosphere, and drive revenue growth through strategic planning. Proven experience in the beauty industry, strong communication skills, and a...
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Head of Brand
Vor 3 Tagen
Gold Coast City, Österreich at VollzeitOlympia is searching for a high-level creative leader who can design, create, strategise, and lead. This role blends premium design, content creation, influencer management, copywriting, events, and brand building. Perfect for someone who wants full creative ownership and the responsibility to shape an iconic Australian brand. Olympia has been the dominant...
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Customer Operations Lead — Post-Purchase
vor 3 Wochen
Gold Coast City, Österreich Olympia Massage Chairs VollzeitA growing Australian wellness brand is seeking a Customer Operations Manager to oversee post-purchase operations. This position involves managing deliveries, installations, and customer communication, while improving systems for efficiency. Ideal candidates are organized, proactive, and have prior experience in operations or logistics. The role offers a...
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Customer Care
vor 24 Stunden
Gold Coast City, Österreich Olympia Massage Chairs VollzeitOlympia Massage Chairs is one of Australia’s most established luxury wellness brands. We design and deliver premium massage chairs that elevate homes and support healthier living. With strong national growth, we’re expanding our Customer Care Team at our Nerang HQ and seeking a confident, polished professional to join us. If you thrive on delivering...
