Level 2 Ict Help Desk Technician Brisbane, Australia
vor 5 Stunden
About TechPath We are an IT Service Provider on the south side of Brisbane delivering Managed Services. Passionate about delivering excellence, we place client needs at the heart of all we do. Core values 'create an experience', 'one step ahead', 'we are one' and 'keep it real' guide us. We’ve built a fun, social team culture and pride ourselves on action over words. The Position We’re thrilled to invite you to join our award-winning team as a Level 2 ICT Helpdesk Technician. This role is typical of what you’d expect for a Level 2 Technical role, with a mix of Level 1, 2, 3 Engineers so you’ll learn from and mentor others. Responsibilities Remote technical support and problem resolution. Assisting and occasionally managing client projects. Backup and recovery in products like Veeam and Datto. Support for a diverse range of platforms and technologies. Handle escalations from and mentor Level 1 Engineers. Troubleshoot, provision, and support Microsoft Cloud solutions. Benefits & Perks Competitive salary, superannuation, paid leave, free snacks, and work‑from‑home flexibility. We create a personal profile during recruitment to place you in the right team. We map out a clear career path from day one, including key milestones, certifications, and cash bonuses for completed tracks. We pay for your certifications and provide paid time to study. About You • 2 years’ experience in a similar role supporting Microsoft environments using tools such as RMM & ticketing systems. • Growth mindset, empathy, patience, curiosity, dedication to a great customer experience, problem‑solving enthusiasm, and strong client communication skills. Application Process We ask all final applicants to consent to a criminal record check. Candidates with criminal records will not be automatically rejected; each application will be considered on its merits. We’ll let you know ASAP where you stand, even if your application isn’t successful. #J-18808-Ljbffr
-
City of Brisbane, Österreich TechPath Pty Ltd VollzeitSo, what are you really looking for from your next job? And, yes, we're interested in your honest answer. Not what you expected to read in a job ad? But it’s the most important question right?! If you’re looking for a new role it’s probably because the one you’ve got isn’t ticking all your boxes. Obviously, we can’t have a conversation in a job...
-
Level 2 ICT Help Desk Technician
vor 2 Wochen
City of Brisbane, Österreich Techpath VollzeitSo, what are you really looking for from your next job? And, yes, we're interested in your honest answer. Not what you expected to read in a job ad? But it’s the most important question right?! If you’re looking for a new role it’s probably because the one you’ve got isn’t ticking all your boxes. Obviously, we can’t have a conversation in a job...
-
Level 2 ICT Help Desk Technician — Remote
vor 2 Wochen
City of Brisbane, Österreich Techpath VollzeitA leading IT Service Provider in Brisbane is offering an engaging opportunity as a Level 2 ICT Helpdesk Technician. You will be responsible for providing technical support, assisting in client projects, and working within a collaborative team. Ideal candidates have at least 2 years of experience in Microsoft environments and possess strong problem-solving...
-
Remote Level 2 ICT Help Desk Technician — Grow
vor 5 Stunden
City of Brisbane, Österreich TechPath Pty Ltd VollzeitA leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive...
-
ICT Service Desk Officer
Vor 2 Tagen
City Of Stirling, Österreich Connectiv VollzeitPerth, WA — Empowering People Through Technology Connectiv is a leading Managed ICT and Network Services Provider and Telstra’s No. 1 Platinum Partner in WA. We enable businesses to succeed by delivering reliable, scalable technology solutions. Our team works closely with clients to understand their unique environments, providing proactive IT support...
-
Level 2 ICT Helpdesk Technician — Remote, Mentoring
vor 5 Stunden
City of Brisbane, Österreich Techpath Pty Ltd VollzeitA leading IT service provider in Brisbane is seeking a Level 2 ICT Helpdesk Technician to join their award-winning team. In this role, you'll provide remote technical support and mentor Level 1 Engineers, working on a diverse range of platforms and technologies. The ideal candidate has 2 years of experience with Microsoft environments and possesses strong...
-
Level 2 ICT Service Desk Specialist — Hybrid
Vor 2 Tagen
City Of Stirling, Österreich Connectiv VollzeitA leading Managed ICT provider in Perth is seeking a Level 2 ICT Service Desk Officer to provide advanced technical support. This pivotal role involves collaborating with teams to resolve complex IT issues and mentor junior staff. We're looking for someone with 2–3 years of ICT Service Desk experience, strong problem-solving skills, and a proactive...
-
Brisbane-Based Notebook Tech
Vor 6 Tagen
City of Brisbane, Österreich Atturra VollzeitA prominent IT solutions company in Brisbane is looking for a Notebook Service Technician & Help Desk Support to join the Education Services Team. The candidate should be passionate about technology, IT-savvy, and possess strong diagnostic and problem-solving skills. Responsibilities include providing Level 1 technical support and managing helpdesk ticket...
-
Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging It VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem-solving make a real impact? At Emerging IT, we’ve been delivering high-quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
-
Entry-Level ICT Service Desk Specialist
Vor 2 Tagen
City Of Stirling, Österreich Connectiv VollzeitA leading managed ICT provider in Australia is seeking a Level 1 ICT Service Desk Officer. This role involves acting as the first point of contact for client support, troubleshooting hardware, software, and network issues, and maintaining high-quality documentation. The ideal candidate will have 2-3 years of experience in a technical support role, possess...
