Level 2 Service Desk Engineer
vor 3 Wochen
Level 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem-solving make a real impact? At Emerging IT, we’ve been delivering high-quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on transparency, flexibility, and a culture that encourages growth and innovation. We’re looking for a Level 2 Service Desk Technician who thrives on solving technical challenges and providing exceptional service. This role isn’t just about answering tickets—it’s about escalating issues, mentoring Level 1 technicians, and contributing to projects that directly influence client success. What You’ll Do: Resolve escalated Level 2 tickets across Microsoft 365, Windows, Active Directory, Exchange, and more Provide hands‑on support both remotely and onsite Assist and mentor Level 1 technicians to build team capability Maintain SLAs, document solutions, and ensure accurate ticket records Participate in a 24/7 on‑call roster as part of a supportive team Communicate proactively with clients and internal stakeholders What You’ll Bring: Proven Service Desk or IT support experience (MSP experience preferred) Technical knowledge across Microsoft 365, Office 365, Windows environments, and networking fundamentals Understanding of Active Directory, Exchange, endpoint management, and cloud platforms (Azure, AWS, SharePoint) Strong troubleshooting, analytical, and problem‑solving skills Excellent verbal and written communication skills and a client‑focused approach Ability to work collaboratively with corporate staff in both remote and face‑to‑face settings Why Join Emerging IT: Career Growth: Opportunities to upskill through certifications, projects, and exposure to new technologies Supportive Culture: Work with a tight‑knit team that values collaboration, transparency, and innovation Exciting Clients & Projects: Gain experience with high‑profile clients and diverse IT environments Flexibility & Fun: Enjoy team events, a flexible working environment, and tools to help you succeed At Emerging IT, your role goes beyond support—you’re part of a team that values your contribution, encourages life‑long learning, and rewards initiative. If you’re ready to challenge yourself and grow your IT career, we want to hear from you #J-18808-Ljbffr
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Level 2 Service Desk Engineer
Vor 6 Tagen
Council of the City of Sydney, Österreich efex VollzeitLevel 2 Service Desk Engineer Join the Level 2 Service Desk Engineer role at efex . At efex, no two days are the same. You’ll work across a variety of client environments, get hands‑on with cutting‑edge technologies, and be backed by a down‑to‑earth team that genuinely wants you to succeed. Who We Are With over 20 local branches supported by a...
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City of Melbourne, Österreich CT Group Solutions VollzeitA technology service provider is seeking an experienced Level 2 Service Desk Engineer to join their team in Melbourne. This full-time, hybrid role involves providing customer support across various environments, focusing on Microsoft technologies. Ideal candidates will have at least 2 years of experience and a customer-centric approach. The position offers...
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Hybrid Level 2 Service Desk Engineer | Growth
vor 1 Woche
City of Melbourne, Österreich CT Group VollzeitA dynamic IT service company in Melbourne is seeking a motivated Level 2 Service Desk Engineer to provide hybrid support to clients nationwide. This full-time role involves delivering exceptional customer service and support for a variety of technologies. The ideal candidate will have 2+ years in an L2 IT Support Role and a strong customer-centric approach....
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It Service Desk Engineer
vor 10 Stunden
City of Melbourne, Österreich Aurec Group VollzeitOnSite working arrangement (5 days per week in Osborne Park, Perth) Remuneration Package : $80,000 per annum + SUPER Must be an Australian Citizen OR Permanent Resident ROLE OVERVIEW We're seeking a proactive and customer-focused IT Service Desk Engineer / Analyst (Level 2) to deliver high-quality technical support across a busy IT environment. This role is...
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Level 2 Service Desk Engineer
vor 2 Wochen
City of Melbourne, Österreich Emerging IT VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem‑solving make a real impact? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
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Onsite IT Service Desk Engineer
vor 10 Stunden
City of Melbourne, Österreich Aurec Group VollzeitA leading IT services provider is looking for a proactive IT Service Desk Engineer / Analyst (Level 2) in Melbourne. You'll deliver high-quality technical support and work closely with senior IT staff in a busy environment. The role requires 3-4 years of experience in technical support, ideally with knowledge of ITIL principles and strong communication...
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Level 2 Service Desk Engineer — Growth
Vor 6 Tagen
Council of the City of Sydney, Österreich efex VollzeitA leading IT services provider in Sydney seeks a Level 2 Service Desk Engineer to provide proactive support across various client environments. Successful candidates will have 3-5 years in a technical role, strong customer service skills, and a proactive approach. This full-time position offers competitive salary, a supportive culture, and genuine career...
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Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich CT Group Solutions VollzeitCT Group Solutions was founded with a vision to provide world‑class, superior quality, Information Technology services to businesses Australia‑wide. Our growing client base has come to trust and value our expertise, professionalism and tailored service approach. We have worked hard to create a company that can set the standard for service delivery whilst...
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IT Service Desk Engineer
Vor 4 Tagen
City Of Stirling, Österreich Aurec Group VollzeitRole Overview We're seeking a proactive and customer-focused IT Service Desk Engineer/Analyst (Level 2) to deliver high-quality technical support across a busy IT environment. This role is ideal for someone who enjoys hands-on troubleshooting, thrives in a service-driven team, and is confident managing escalations, user support, and system administration...
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Service Desk Engineer
vor 2 Wochen
City of Melbourne, Österreich CT Group VollzeitAdd expected salary to your profile for insights CT Group Solutions was founded with a vision to provide world-class, superior quality, Information Technology services to businesses Australia-wide. Our growing client base has come to trust and value our expertise, professionalism and tailored service approach. We have worked hard to create a company that can...
