Level 2 Service Desk Engineer
Vor 6 Tagen
Level 2 Service Desk Engineer Join the Level 2 Service Desk Engineer role at efex . At efex, no two days are the same. You’ll work across a variety of client environments, get hands‑on with cutting‑edge technologies, and be backed by a down‑to‑earth team that genuinely wants you to succeed. Who We Are With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading MSPs. We deliver right‑sized IT solutions that help businesses run smarter, simpler, and more efficiently. Our culture is approachable and business‑focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team. The Role We’re looking for a Level 2 Service Desk Engineer to join our Sydney team full‑time. In This Role, You’ll Provide proactive and reactive IT support across diverse client environments Maintain system continuity through monitoring, troubleshooting, and maintenance Communicate clearly with clients, giving them confidence and visibility at every stage Accurately manage tickets, time, and documentation Collaborate with account managers and other teams to deliver seamless service Mentor and support junior team members Gain exposure to leading technologies, expanding your technical skills daily About You You’ll thrive in this role if you: Bring 3‑5 years’ experience in a technical role within an MSP environment Have strong customer service skills and enjoy client interaction Are proactive, detail‑oriented, and a natural problem solver Required Experience Windows Servers, networking (including firewalls), Office 365, backups Hypervisor technologies (VMware/Hyper‑V) Desired Experience Azure, IP Telephony, PowerShell, MDM, endpoint management, cybersecurity solutions What We Offer Competitive salary: we recognise your expertise Supportive, down‑to‑earth culture: collaboration and respect are at the core of our team Birthday leave: celebrate your day, on us Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing Career pathways: choose the direction that suits you best, whether that’s advancing your technical expertise, stepping into project work, or moving towards leadership opportunities as they arise Challenging, rewarding work: every day brings variety with new clients, problems, and technologies to solve Why Join efex? This is more than a support role; it’s a chance to grow with one of Australia’s fastest‑growing MSPs. You’ll learn fast, be challenged daily, and have genuine opportunities to shape your career. Apply now Apply now or reach out for a confidential chat. Please note : all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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Level 2 Service Desk Engineer — Growth
Vor 6 Tagen
Council of the City of Sydney, Österreich efex VollzeitA leading IT services provider in Sydney seeks a Level 2 Service Desk Engineer to provide proactive support across various client environments. Successful candidates will have 3-5 years in a technical role, strong customer service skills, and a proactive approach. This full-time position offers competitive salary, a supportive culture, and genuine career...
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Level 2 Service Desk Engineer
vor 4 Wochen
Council of the City of Sydney, Österreich efex VollzeitReady to take the next step in your IT career? At efex, no two days are the same. You’ll work across a variety of client environments, get hands-on with cutting-edge technologies, and be backed by a down-to-earth team that genuinely wants you to succeed. Who We Are With over 20 local branches supported by a strong national presence, efex is one of...
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Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging It VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem-solving make a real impact? At Emerging IT, we’ve been delivering high-quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
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City of Melbourne, Österreich CT Group Solutions VollzeitA technology service provider is seeking an experienced Level 2 Service Desk Engineer to join their team in Melbourne. This full-time, hybrid role involves providing customer support across various environments, focusing on Microsoft technologies. Ideal candidates will have at least 2 years of experience and a customer-centric approach. The position offers...
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Hybrid Level 2 Service Desk Engineer | Growth
vor 1 Woche
City of Melbourne, Österreich CT Group VollzeitA dynamic IT service company in Melbourne is seeking a motivated Level 2 Service Desk Engineer to provide hybrid support to clients nationwide. This full-time role involves delivering exceptional customer service and support for a variety of technologies. The ideal candidate will have 2+ years in an L2 IT Support Role and a strong customer-centric approach....
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IT Service Desk Engineer
Vor 4 Tagen
City Of Stirling, Österreich Aurec Group VollzeitRole Overview We're seeking a proactive and customer-focused IT Service Desk Engineer/Analyst (Level 2) to deliver high-quality technical support across a busy IT environment. This role is ideal for someone who enjoys hands-on troubleshooting, thrives in a service-driven team, and is confident managing escalations, user support, and system administration...
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It Service Desk Engineer
vor 5 Stunden
City of Melbourne, Österreich Aurec Group VollzeitOnSite working arrangement (5 days per week in Osborne Park, Perth) Remuneration Package : $80,000 per annum + SUPER Must be an Australian Citizen OR Permanent Resident ROLE OVERVIEW We're seeking a proactive and customer-focused IT Service Desk Engineer / Analyst (Level 2) to deliver high-quality technical support across a busy IT environment. This role is...
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Level 2 Service Desk Engineer
vor 2 Wochen
City of Melbourne, Österreich Emerging IT VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem‑solving make a real impact? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
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Onsite IT Service Desk Engineer
vor 5 Stunden
City of Melbourne, Österreich Aurec Group VollzeitA leading IT services provider is looking for a proactive IT Service Desk Engineer / Analyst (Level 2) in Melbourne. You'll deliver high-quality technical support and work closely with senior IT staff in a busy environment. The role requires 3-4 years of experience in technical support, ideally with knowledge of ITIL principles and strong communication...
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Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich CT Group Solutions VollzeitCT Group Solutions was founded with a vision to provide world‑class, superior quality, Information Technology services to businesses Australia‑wide. Our growing client base has come to trust and value our expertise, professionalism and tailored service approach. We have worked hard to create a company that can set the standard for service delivery whilst...
