Regional Manager Metro

The Organisation Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services. About The Role As the Regional Manager Metro, you will lead and manage services across multiple regions, combining strategic planning with hands‑on leadership to ensure safe, efficient, and high‑quality service delivery. The role oversees compliance, budgets, and performance standards while driving innovation, growth, and continuous improvement. Working closely with the Director, you’ll foster strong stakeholder relationships and champion staff development and deliver meaningful impact. Key Responsibilities Lead service delivery excellence by ensuring compliance with KPIs, clinical governance, regulatory standards, and continuous quality improvement. Drive strategic growth through research, business planning, tender management, and pursuit of new income streams and opportunities. Support organisational leadership by partnering with the Director to deliver strategic, operational, and change management initiatives. Enhance performance and capability via policy development, operational planning, budget management, and staff mentoring, succession planning, and people development. Foster stakeholder engagement by resolving complex client issues, building strong partnerships, and maintaining flexibility for interstate travel and after‑hours escalation needs. To Be Successful, You Will Need Tertiary qualifications in Health Administration, Nursing, Paramedicine or a related field. Minimum five years’ experience in operational or regional management, preferably within health or community services. Proven experience managing multidisciplinary teams across multiple locations. Experience and understanding of regulatory frameworks in NEPT, community health or similar operating environment. Demonstrated experience in developing and implementing business development plans that align with strategic priorities. Excellent communication, stakeholder engagement, and problem‑solving skills. Satisfactory completion of safety screening including a current Driver’s Licence, National Police Check, and the right to work in Australia. Desirable Postgraduate qualification (Master’s preferred) or Graduate Certificate in Business, Management, Health, Human Resources or a related field. Our Benefits Employee Assistance Program (EAP). Salary packaging: up to $15,900 for everyday expenses + $2,650 for meals each Fringe Benefit Tax year. Five non‑accruable Office Closure Leave days each year. Fitness passport – a discounted gym membership to gyms and pools that both you and your family can enjoy. Enjoy a full‑time role with flexible work arrangements to work from home and at our offices, as well as options for purchased leave. Great parental leave benefits in addition to government parental leave. Need more information? For any enquiries, please email Applications close on Tuesday 23 December 2025. Due to the Christmas period, shortlisting may be delayed and will resume in the New Year. We are unable to accept late applications, or applications submitted via email. We aim to fill vacancies as quickly as possible. This means that we will close the advert as soon as we have found the right candidate, and this may be before the published closing date. We advise interested applicants to apply as early as possible. The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities. #J-18808-Ljbffr