Senior Manager, Operational

Select how often (in days) to receive an alert: Senior Manager, Operational & Resilience Risk - Docklands, Melbourne Department: Business Governance & Assurance Division: Business & Private Bank Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role Role Location: 833 Collins Street, Docklands VIC 3008 Role Type: Permanent Role Schedule: Full-time, 40 hours/week This role is accountable to lead the Operational and Resilience Risk COE for Business & Private Banking (B&PB) 1LOD NFR by uplifting Risk Theme management and capabilities for the business area, driving compliance and adherence to enterprise risk management standards, monitoring and reporting on risk theme specific risks and controls end-to-end across the business area, and ensuring regulatory obligations (including APRA CPS 230 and CPS 220) are met across business units and countries. This role strengthens the Division’s risk culture, simplifies governance, embeds accountability and transparency, and ensures compliance with Group Risk policies and regulatory requirements. What will your day look like? Cascade the Group Risk Appetite Statement (RAS) for risk themes as defined by RTOs, including enterprise indicators for the relevant risk areas applicable to the division and where appropriate, supplement Divisional RAS aligned with the Enterprise / Group RAS and divisional objectives. Coordinate the interpretation and implementation of Group Risk policies and regulatory obligations. Provide expert guidance and support to BUs on risk-theme compliance obligations. Undertake top-down risk identification across the division/function, for the Operational and Resilience Risk themes. Leverage analytics and automation to identify risk indicators, emerging trends, and root causes as well as enable predictive risk management. Establish robust approaches for identifying material service providers, maintaining registers, due diligence, formal agreements, monitoring, reporting and orderly exit planning. Coordinate and oversee impact assessments and change delivery for regulatory and policy updates related to the Operational and Resilience Risk themes across B&PB. Partner with the business to facilitate process changes, control uplift, and exit of high-risk segments where necessary. Own escalations to RTOs where there are concerns that risk policies, frameworks or processes are not effectively supporting divisional / functional risk management. Partner with Group Risk, Line 2, and frontline leaders to ensure end-to-end ownership of Operational Risk. Manage a team of specialists, setting clear outcomes and fostering high engagement and capability development to deliver sustained uplift. What will you bring? Tertiary qualifications in business, law, risk, or related fields. Professional certifications in compliance, risk or data analytics are highly regarded, such as FRM (GARP), PRMIA Operational Risk Manager, ISO 31000 certification, CRISC/CISA (for tech/ops intersections), CIA/IIA (assurance). Evidence of continuous professional development in operational risk/regulatory frameworks (e.g. APRA CPS 230, 220). Demonstrated commitment to continuous professional development in risk, analytics, or regulatory affairs. Deep expertise in risk management frameworks and regulatory obligations for Operational and Resilience Risk NFR themes. Strong ability to drive practical application of risk expertise into a business context. Deep expertise in risk analytics, tooling and automation. Proven ability to evolve and embed risk frameworks in financial services environments and to translate data and insights into practical risk mitigation strategies, incl. uplift initiatives. Deep understanding of controls design, assurance and testing. Proven ability to think strategically and take pragmatic approaches to accelerate effective and efficient execution of initiatives. Experience in advising senior leaders and risk committees on operational and regulatory issues. Demonstrated ability to influence senior stakeholders and drive cross-functional collaboration. Ability to lead and develop high-performing teams through change and transformation. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods. To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number . Job Posting End Date #J-18808-Ljbffr