Restaurant Supervisor

We are seeking a well-presented, experienced Restaurant Supervisor to join the team. Future career progression maybe be possible for the right candidate. Fish Frenzy is fast paced, ideally situated restaurant on the Hobart waterfront. Applicants must be quick thinking, have customer focused skill sets and can bridge plates like a champion. If you are a team player that is enthusiastic and customer orientated, love to smile when busy, hold an RSA, then this job could be for you Competitive salary package on offer, base salary and all additional hours worked are compensated. The Role Work closely and assist the Restaurant Management team in leading the Restaurant Team in efficient day to day operations. Supervise and manage the Restaurant and all related areas in the absence of Restaurant Manager and Assistant Manager. The Supervisor is responsible for the provision of high standard of customer service. Responsible for high standard of customer service, whilst overseeing and assisting the supervision of floor staff. Provide assistance with on-the job training of floor staff. Maintaining a high level of customer satisfaction at all times Maintaining order of service according to the restaurant’s quality and service standards Safety and cleanliness of customer areas and areas, ensuring all cleaning and maintenance schedules are complied with. Ensuring correct operation and balancing of cash registers & daily reporting Covering extra shifts as required, in the case of staff shortages, to ensure service standards are maintained Creating a harmonious team orientated environment amongst all staff within the restaurant Assist in the planning and training for service improvements Maintaining high standards of morale and personal appearance of all staff Take orders, serve food and beverages, along with clearing tables Ensure beverages are served to a consistent quality standard Ensure all tasks for setting up, cleaning, serving and closing are all done correctly Ensure the safety of staff and patrons during service and after leaving Maintain hygienic food handling practices and cleanliness of all waiting staff. Handle complaints according to guidelines and so that it leaves customers satisfied and impressed Maintain equipment in good working order organizing repairs or improvements needed for greater efficiency About You Previous experience as Supervisor in a high-volume environment Must be able to handle the pressures of simultaneously, assisting to coordinate a wide range of activities. A true interest and passion for food, hospitality and people Self-discipline, initiative, leadership ability and outgoing friendly personality. Pleasant, polite manner and maintain a neat and clean appearance. Ability to contribute to foster a positive, efficient and inclusive organisational culture. Ability to motivate employees to work as a team to ensure that food and service meet appropriate high standards. Must possess good communication skills for dealing with diverse staff. Support the Restaurant Manager and Assistant Manager in the operational requirements of the Restaurant, including maintenance, KPI’s, Restaurant appearance. Exemplary communication skills Is calm, organised and thrives in a high volume and busy environment Who Are We? Fish Frenzy is famous for delicious, daily fresh fish and chips, grilled seafood, salads and amazing seafood chowder. In 1998 Fish Frenzy was established by today’s same owners. It is a regular for the locals and a must checkout spot for tourists. Fish Frenzy takes pride in the fast and friendly service, which is complemented by the incredible location on the water, overlooking the docks and working port. #J-18808-Ljbffr