Hybrid IT Service Desk Agent

A leading financial institution in Australia is seeking an experienced Service Desk Agent to provide high-quality technical support to colleagues. This role involves troubleshooting technical issues, logging and tracking problems, and ensuring excellent customer service. The ideal candidate will have experience in a Service Desk environment and strong...

A leading financial institution in Sydney is seeking an experienced Service Desk Agent to provide technical support and excellent customer service to colleagues. You will handle technical issues via phone and email, log, track, and resolve them promptly, while also participating in improving the IT Service Desk knowledge base. The ideal candidate has proven...

A major Australian financial institution is seeking an experienced Service Desk Agent to join their IT Service Desk team in Hobart, Tasmania. In this role, you will provide technical support to colleagues through various channels and ensure timely issue resolution. The ideal candidate should have a background in IT support, strong troubleshooting skills, and...

A local government organization is seeking a full-time Service Desk Analyst to join their IT Service Delivery team. The role involves supporting IT matters in a collaborative environment, managing incidents, and providing excellent customer service. Candidates should have relevant qualifications in Information Technology and proven experience in service desk...

About the Team End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...

About the Team: End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...

A leading technology services company is seeking a Managed Services Service Desk Agent to serve as the first point of contact for clients. This role entails problem-solving through call and ticket management, requiring ITIL knowledge and strong communication skills. Candidates should have a technical diploma or equivalent, with preferred experience in a call...

A national Managed Services Provider is seeking a Service Desk officer to join their Service Delivery Team in Brisbane. The role involves providing Level 1 and Level 2 support, ensuring exceptional customer service, and collaborating with internal teams to resolve issues. Candidates should have at least 1 year in a customer service role and basic networking...

A leading financial institution in Hobart is seeking an experienced Service Desk Agent to provide technical support to its colleagues. This role involves troubleshooting issues via phone and email, ensuring excellent customer service, and maintaining the IT Service Desk knowledge base. Candidates should have a background in IT support and be familiar with...

A leading IT services provider based in North Sydney is seeking a competent Service Desk Engineer to join their team. This entry-level role involves providing technical assistance, diagnosing issues, and ensuring high customer satisfaction. The ideal candidate is tech-savvy, has excellent communication skills, and is able to work autonomously under pressure....