Claims Assistant

Job Details Melbourne, Australia Claims 45615 Partially Scheduled in the Office Job Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview As a Claims Assistant, you will provide administrative support to GB’s claims management teams to ensure the delivery of a quality claims service for injured workers and clients. In this role, you will acquire valuable skills and experience with a view to progress to new heights in your Worker’s Compensation career. The Role As a Claims Assistant, you will provide administrative support to GB’s Claim teams during their day to day management of particular claims processed. How You'll Make An Impact Providing administrative support to GB’s Claim teams during their day to day management of particular claims processed. Enhancing the performance of your team by performing administrative tasks such as composing standard letters, maintaining spreadsheets, photocopying and filing documents, and maintaining databases accurately. Driving your career by developing your legislative, technical and injury management knowledge through on the job learning and by attending internal/external courses as required. About You Administration experience/knowledge of general business and administrative practices. Excellent computer literacy, time management skills and the ability to prioritise tasks. Stand‑out communication and interpersonal skills, and a team‑player attitude. Compensation And Benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Minimum Core Benefits 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave. Novated Leasing opportunities. Two paid volunteer days annually. Health Insurance Discounts with our Group Insurance Plan. Employee Stock Purchase Program. Paid parental leave. Other Benefits Include Flexible and hybrid work arrangements. Mental Health and Wellbeing Support for yourself and immediate family members. Employee Recognition Awards and Service Milestone Recognitions. Peer Support Program. Annual flu vaccinations. Access to Reward Gateway – discount offers at over 350 retailers And more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as 'protected characteristics') by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr