Web & UX/UI Manager

Web & UX/UI Manager Join UNSW to lead the strategy and delivery of UNSW’s web presence. You’ll shape how the world experiences UNSW online, driving accessible, audience‑centred digital experiences through strong UX, design leadership and data‑driven decisions. Position Details Employment Type: Full Time (35 hours per week) Duration: 9‑month contract, with scope to evolve and extend Remuneration: Level 9 from $148,012 – $157,056 (depending on experience) + 17% super + leave loading Location: UNSW Kensington Campus, NSW (hybrid) About UNSW UNSW is a large organisation with a diverse and talented community, recognised as one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. By driving thoughtful, practical and purposeful work, UNSW delivers extraordinary research, teaching and engagement. Why Your Role Matters As part of the Marketing & Digital Experience portfolio, you will help expand UNSW’s global reputation and support the Progress for All strategic plan through world‑class marketing, content and digital engagement. Key Responsibilities Lead and mentor a high‑performing Web and UX/UI team to deliver intuitive, engaging experiences across UNSW’s digital ecosystem. Oversee UNSW’s major web properties, ensuring they are consistent, on‑brand and user‑focused. Implement UNSW’s 2026 Web and UX/UI Roadmap, using Adobe Experience Cloud to create connected, personalised user journeys. Lead UX research and design initiatives to resolve customer pain points and deliver measurable improvements. Manage digital enhancement projects end‑to‑end using Agile and Waterfall methodologies. Partner across teams and agencies to deliver seamless, accessible and scalable digital solutions. Use analytics, data and feedback to inform design and prioritisation decisions. Oversee conversion rate optimisation and continuous improvement programmes. Foster capability growth and a community of practice in UX/UI across UNSW. About You You’re a seasoned digital product and UX leader who thrives in complex environments and inspires teams to deliver exceptional experiences. You’ll Bring Relevant tertiary qualifications and deep experience managing digital products or websites in large organisations. Around 15 years of experience in product design or digital management, with at least 7 years leading teams. Expertise in website UX design and research, proficiency in Figma, web design systems and accessibility best practice. Strong experience with Adobe Experience Manager and Adobe Analytics. Proven success delivering projects in Agile and Waterfall settings. Excellent stakeholder engagement, influencing and communication skills. Commercial acumen with exposure to digital marketing, e‑commerce or student recruitment. Benefits and Culture Flexible working options. Career development opportunities. 17% Superannuation contributions and additional leave loading payments. Additional 3 days of leave over the Christmas period. Discounts and entitlements (retail, education, fitness). For further details on benefits, visit UNSW lifestyle benefits . How to Apply Submit your CV and a succinct one‑page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points) by 11:55 pm, 4 January 2026 . Please note: Sponsorship is not available for this role; valid Australian working rights are required on application. Contact Amy Denney – Talent Acquisition Teame‑mail: Please apply directly through the UNSW Jobs website ; applications sent to the contact above will not be accepted. UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment. #J-18808-Ljbffr