Aktuelle Jobs im Zusammenhang mit Content & Workflow Strategy Consultant - Perth - Clarivate Analytics
-
Senior Claims Consultant
vor 1 Woche
Perth, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Perth:Senior Claims Consultant What can you expect?We are seeking a Senior Claims Consultant to join our high performing team of consultants. You will support the General Claims Manager in the delivery of claims determination and data management for the provision of an efficient and effective...
-
WHS Consultant
vor 3 Monaten
Perth, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in the Perth office:Work Health and Safety (WHS) ConsultantWhat can you expect?Marsh Advisory, a business of Marsh McLennan, is an international group of Insurance Brokers, Risk Management Consultants and Employee Benefits Specialists, and one of the largest companies of its type in the world. We...
-
Presales Solution Consultant
Vor 5 Tagen
Perth, Österreich Palo Alto Networks VollzeitOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...
-
Senior Claims Consultant
vor 3 Wochen
Perth, Österreich Marsh VollzeitJLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. Weâve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds in particular, demonstrates this ability to work...
-
Consultant - Climate Risk Assessment & Carbon
vor 2 Wochen
Perth, Österreich KPMG Australia VollzeitJob DescriptionKPMG's Climate Change & Sustainability service is focussed on assisting a wide variety of Australian and international clients to understand and optimise their organisational response to the challenges and opportunities of climate change, carbon management and emission reduction.We work with leading organisations across industries and sectors...
-
Package Consultant
vor 4 Wochen
Perth, Österreich IBM VollzeitIntroduction As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical...
-
Senior Environmental Consultant
vor 4 Wochen
Perth, Österreich Environmental Resources Management Australia Pty Limited VollzeitSenior Environmental Consultant – Approvals (Perth)ERM is seeking a Senior Environmental Consultant to join our team in Perth to support our services to the mining and future energy sector (hydrogen, ammonia and renewables). ERM is rapidly growing in capability and capacity to help our mining and future energy sector clients face the growing challenges of...
-
Campaign Specialist
vor 4 Wochen
Perth, Österreich Advertising Industry Careers VollzeitAbout NovaNOVA Entertainment is Australia’s fastest growing audio entertainment business, creating experiences loved and shared by audiences. NOVA Entertainment owns and operates the Nova Network, the most listened to metro network in Australia, which includes Nova 96.9 Sydney, Nova 100 Melbourne, Nova 106.9 Brisbane, Nova 93.7 Perth and Nova 919 Adelaide,...
-
Director – Energy
vor 2 Wochen
Perth, Österreich Turner & Townsend VollzeitCompany DescriptionOur global Conventional and Low Carbon Energy team support our Clients to strategise, set-up and deliver complex projects and programs across Oil & Gas, Sustainable Fuels, Conventional Power and De-carbonisation sectors, including their supporting infrastructure, providing the foundation for the energy transition.As we expand our Client...
-
Environment Advisor
vor 4 Wochen
Perth, Österreich Apt Management Services Pty Limited VollzeitThe OpportunityAt APA, our purpose is simple: to strengthen communities through responsible energy.We now have an exciting opportunity available for an Environment Advisor to join our HSEH team in the Perth office for a fixed term 12 month period (with possibility of extension) on a Full Time basis. Hybrid working options are available.Reporting to the...
Content & Workflow Strategy Consultant
vor 3 Monaten
Content & Workflow Strategy Consultant
Apply
remote type
Remote
locations
Remote (505- Australia)
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
JREQ127388
The Content & Workflow Strategies Consultant is a key customer focal point who drives product adoption and expansion, and helps customers to achieve their desired outcomes with Rialto, Oasis, Ebook Central, and ProQuest Books solutions.The Content & Workflow Strategies Consultant serves as a liaison between product, sales, and support to improve service levels and outcomes for customers. Primary responsibilities include leading engagements with libraries in support of all transactional models, including Evidence-Based Acquisition, Demand-Driven Acquisition, Approvals, and other ProQuest Books solutions.We are looking for a
Content & Workflow Strategies Consultant
to join our Academic & Government sales team in Australia. This is an opportunity to work with libraries to help build their collections and implement cost-effective solutions to improve their acquisitions processes. The team comprises 7 people and is reporting to the Regional Sales Director, APAC. We would love to speak with you if you have skills in library collections strategies, purchasing workflows, or acquisitions.About You – experience, education, skills, and
accomplishmentsMinimum 5+ years’ experience in a library or book publishing operations or customer facing role, including ability to manage customer escalations and negotiate resolution.
Degree in Library or Information Management or similar
Professional experience in customer success or a sales role focused in the library market.
Proven project management abilities, including strong communication and presentation skills.
It would be great if you have…Working knowledge of library workflows and data standards; experience in academic library or books acquisitions, systems, and/or collections an asset.
Ability to build strong rapport with customers, establish trust and credibility quickly, manage escalations and negotiate resolution.
Must be comfortable proactively contacting and talking to customers by phone/email and demonstrating product features via online meeting tools.
Passion for customer success.
Excellent and creative problem-solving skills.
Experience working under pressure, managing uncertainty and change.
Ability to juggle multiple projects with minimal supervision.
Strong verbal and written communication skills; fluent in English.
Proficient in Microsoft Suite, specifically Excel and
PowerPoint.
What will you be doing in this role?Work with customers to achieve their desired outcomes and maximize their value with Rialto, Ebook Central, Oasis, and other transactional solutions through engagements designed to drive adoption and expansion.
Drive business growth through greater advocacy and reference-ability within existing accounts.
Serve as a trusted, strategic advisor to customers by deeply understanding their needs and maintaining regular communication.
Analyze customer data to identify trends and opportunities for growth. Track progress in Salesforce and other systems.
Collaborate with Sales and internal stakeholders to support sales opportunities, solve issues, communicate improvements, and develop action plans for customers. Deliver top-notch service in a timely manner.
Establish expertise in Clarivate systems supporting acquisition workflows. Maintain working knowledge of the capabilities of other systems.
Work closely with customers to create and maintain demand-drive acquisition, Approval/Selection Plans and similar programs for print and electronic books. Support initiatives to maximize sales, improve library workflow efficiencies and retain customers.
Contribute to the development of best practices and knowledge assets internally and customer facing.
About the TeamYou will be directly involved with two teams within Clarivate while indirectly working across multiple other internal groups and stakeholders. Your primary team are colleagues responsible for selling related parts of the Clarivate portfolio within your designated region and set of accounts. With these colleagues you will develop a shared plan and objective for each customer. Your other sales team comprises colleagues with the same role as you, but with different customers and geographic region. In this team we work together to share ideas, repeat successes, and develop best practices.This role involves academic and government institutions across Oceania and Asia.Hours of WorkThis is a full-time permanent position with normal weekly working hours.Must be able to travel up to 10%.
Must be comfortable working remotely.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
About Us
Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit
clarivate.com
.
#J-18808-Ljbffr
