Broker Support

Vor 2 Tagen

Council of the City of Sydney, Österreich Randstad Australia Vollzeit

Job Title Broker Support Location The Hills District, Sydney (parking onsite) Salary $85,000 - $110,000k + Super Overview On behalf of our client, a successful mortgage broking firm, we are searching for a motivated and detail‑oriented Mortgage Broker Support to join their team. Key Tasks and Duties Managing the end‑to‑end loan application process from initial submission through to formal approval and settlement. Liaising directly with clients to request, collect, and verify all necessary supporting documents (e.g., payslips, bank statements, identification). Preparing, packaging, and lodging loan applications accurately via industry platforms, primarily ApplyOnline and Loanapp. Communicating professionally with lenders, solicitors, and valuers to track application progress and ensure timely settlements. Conducting data entry and maintaining meticulous client records in the CRM. Assisting with compliance checks and preparing loan documentation for client signing. Handling client enquiries and providing exceptional post‑settlement service. Skills and Experience Minimum of 3 years of experience in a similar mortgage support role (e.g., Loan Processor, Broker Support, or Loans Administrator). Full cycle experience from application initiation to settlement. Proven, hands‑on experience using loan lodging platforms, specifically ApplyOnline and/or Loanapp. Strong understanding of the residential mortgage application process, from application to settlement. Exceptional attention to detail and accuracy. Outstanding written and verbal communication skills, with confidence to liaise with clients, brokers, and lenders. Proactive, "can‑do" attitude and ability to manage multiple applications simultaneously. Collaborative, team‑player mindset well‑suited to a small team environment. What’s on Offer Competitive salary package that reflects your experience. Work close to home with on‑site parking in Norwest Business Park. Work‑life balance, with a 9 am‑5 pm schedule. Opportunity to be part of a supportive, collaborative, and successful team. Direct mentorship from highly experienced senior brokers. Clear career development and growth path within a reputable firm. A valued, autonomous role where you are more than just a number. Next Steps Simply click 'Apply' now and attach an updated copy of your CV. If you have any questions and wish to have a conversation, please contact Eileen directly at (phone/email). At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. #J-18808-Ljbffr

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