Call driven customer service role

vor 2 Wochen


Camden Council, Österreich Beluga Finance Vollzeit

Our company is seeking a full-time Customer Service officer with outbound call experience to join our team in Oran Park and Fairfield, NSW. In this role, your main task will consist of daily phone based client communication using our CRM system as well as administrative support to our team. What you'll be doing Making cold calls to clients from our CRM system and trying to win their business Providing accurate information and guidance to customers on our products and services Logging and tracking customer interactions and following up on due tasks Assisting with general office administration tasks, such as data entry, filing, office tidying What we're looking for 1-2 years of experience in a customer service / call center role Excellent communication and interpersonal skills, with the ability to build rapport with clients Strong problem-solving and decision-making skills, with the ability to think on your feet Proficient in using computer systems and office software, such as Microsoft office and excel A flexible and adaptable approach to work, with the ability to prioritise tasks and work under pressure About us We are a small financial services provider, dedicated to delivering innovative and tailored solutions to our clients. With a strong focus on customer service, we pride ourselves on our ability to anticipate and exceed our clients' needs. Join our team and be a part of our exciting growth journey. #J-18808-Ljbffr



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