VET (Vocational Education Training) Cluster Administrative Officer

About Us Local Learning and Employment Network About You Cert 4 in business administration or similar course; or equivalent years experience Position Summary As an Administrative Officer, you will provide direct support to the South Gippsland Bass Coast VET Cluster Coordinator to ensure they can perform their role in the most optimised way. You will support the VET Cluster Coordinator by overseeing communications and taking the lead in the administrative expectations and tasks to ensure effective organisational flow for all VET cluster operations. This role requires additional assistance to the South Gippsland Bass Coast LLEN team in the providing an efficient, organised, clean, healthy office atmosphere. Key Requirements Effective use of Microsoft suite and Google Workspace and ability to adapt and learn to new software packages Strong ability to prepare, minute and distribute meeting papers and documents Strong adherence to office management, filing and procedures to effectively run office Strong communication skills both written and oral Able to multi-task and work under pressure Persistent approach to time management High degree of accountability and attention to detail Maturity in taking on feedback and engagement in performance development conversations with a growth mindset Able to demonstrate initiative to identify opportunities, anticipate problems and take action to rectify situation The ability to work with other people towards a common goal. To establish effective collaborative relationships with other people in the practice. Effective diary management Good customer service experience and skills High levels of enthusiasm, energy and resourcefulness Excellent planning, organisation and computer skills Able to deal with customer complaints and issues effectively Neat and tidy administration Job Responsibility Anticipates and prepares materials needed by the VET Cluster Coordinator for conferences, correspondence, appointments, meetings, telephone calls, etc Composes and types correspondence and / or reports from dictation, verbal direction, or from knowledge of company policy or procedures, files correspondence and other records Handles administrative details, usually of a confidential nature, on behalf of VET Cluster Coordinator, uses considerable judgment and initiative to determine the approach or action to take in non-routine situations Processes administrative tasks relating to the VET DSS Flexible Transport Fund including bookings, expenditure tracking and end of year reporting Assists in the development of the VET Cluster's budget, business planning, and related planning functions Schedules appointments for SGBC VET Cluster and SGBC Trade Skills Alliance meetings; arranges travel schedule and venue reservations Analyses complex information requests, prepares special or one time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources Creates, edits & formats Word, Excel & PowerPoint documents at an advanced level Composes & proof read’s correspondence and / or reports from dictation, verbal direction or from knowledge of company policy or procedures; files correspondence and other records. Contributes to team effort by accomplishing related results as needed Supports SGBC LLEN staff in the administrative tasks associated with school Vic Vice VR headset bookings, and in onboarding school staff with headset training Takes direction from the VET Cluster Coordinator and SGBC LLEN Executive Officer for other administrative tasks that arise from time to time. Job Functions Personal Assistant Job Benefits Flexible work arrangements including two days at Foster location, one day at Korumburra location and possibility of 1 day remote work from home. Selling Point Support the growth of Vocational Education Training pathways for Secondary Students in our area Contact Sarah Lawless #J-18808-Ljbffr