Aktuelle Jobs im Zusammenhang mit Senior Service Desk Analyst - Council of the City of Sydney - SCENTRE GROUP LIMITED
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Service Desk Senior Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Government VollzeitJob Description - Service Desk Senior Analyst (0000B5PH) Service Desk Senior Analyst - 0000B5PH 1 x Ongoing Full-Time 1 x Temporary Full-Time up to 11 May 2026 About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the...
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Service Desk Analyst
Vor 4 Tagen
Council of the City of Sydney, Österreich Interactive VollzeitService Desk Analyst Join our renowned Service Desk, geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst , your role goes beyond fixing problems – you'll be the single point of contact for all incidents and service requests, whilst ‘wowing’ our customers with your expertise. You will continually look to...
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Senior Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Government VollzeitA government agency in New South Wales seeks two Service Desk Senior Analysts to join their Technology & Communication Services team. The role involves providing quality ICT support, mentoring junior analysts, and managing complex calls. The ideal candidate will have technical support experience and strong customer service skills. This position offers a...
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Hybrid IT Service Desk Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Careers at Council VollzeitA local government organization is seeking a full-time Service Desk Analyst to join their IT Service Delivery team. The role involves supporting IT matters in a collaborative environment, managing incidents, and providing excellent customer service. Candidates should have relevant qualifications in Information Technology and proven experience in service desk...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Ethan VollzeitService Desk Analyst Role created due to an internal promotion. Excellent opportunity to be mentored and supported in your career journey. When the rest of the world is headed left, Ethan goes right. We're more than an IT, telco, and cloud provider, we're disruptors and game‑chasers – the kids in the class always doodling, creating, and innovating. Can...
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Service Desk Analyst: End-User Support
vor 3 Wochen
Council of the City of Sydney, Österreich Experis Manpowergroup Sp. Z O.O. VollzeitService Desk Analyst A leading technology recruitment firm in New South Wales is seeking a Service Desk Analyst to provide support to end users across all systems and applications. This role involves troubleshooting desktop and system-related issues while ensuring business continuity. The successful candidate will possess substantial experience in a service...
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Service Desk Analyst
Vor 4 Tagen
City of Melbourne, Österreich Interactive VollzeitService Desk Analyst Join Interactive , a dynamic tech company that is constantly growing and evolving. Our renowned Service Desk is geared up to tackle any technical challenges our customers may encounter. As the Service Desk Analyst, your role goes beyond fixing problems – you’ll be the single point of contact for all incidents and service requests,...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich The Network Technology Recruitment VollzeitService Desk Analyst Join to apply for the Service Desk Analyst role at The Network Technology Recruitment . With around 700 employees, this ASX-listed organisation is well known for its supportive and people-focused culture. Once you're part of the team, you'll want to stay! This is a fantastic opportunity for someone seeking a permanent position to start...
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File & Print Service Desk Analyst: Grow & Thrive
vor 8 Stunden
Council of the City of Sydney, Österreich Centorrino Technologies VollzeitA leading tech firm in New South Wales is seeking a Service Desk Analyst - File and Print. This role requires providing comprehensive support for file and print services while ensuring a high level of customer satisfaction. Ideal candidates will have experience in Service Desk roles, solid knowledge of Windows environments, and hands-on experience with print...
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Growth-Driven IT Service Desk Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Inchcape Plc VollzeitA leading automotive distributor in Australia is looking for a Service Desk Support Analyst to provide day-to-day technical support to internal users. Key responsibilities include troubleshooting hardware and software issues and managing service requests to ensure excellent customer service. The ideal individual will have strong communication skills and...
Senior Service Desk Analyst
vor 55 Minuten
Overview Apply now Job no: Work type: Permanent Full TimeLocation: SydneyCategories: IT Your opportunity Are you an experienced Service Desk Analyst ready to take the next step in your career? If you’re looking to grow, develop, and move toward a future leadership role, this could be the perfect opportunity. We’re searching for a Senior Service Desk Analyst to act as the 2IC to our Service Desk Manager and play a key role in shaping the support experience across the business. In this senior position, you’ll bring strong technical capability, a calm and confident presence, and a passion for delivering exceptional service. You’ll lead by example supporting VIPs and senior stakeholders, guiding the team through complex issues, and ensuring a seamless technology experience for our people. You’ll provide accurate, timely solutions with a focus on first‑point resolution, while also stepping in as an escalation point for more challenging problems. What you\'ll do Provide fast, accurate solutions to user issues, aiming for first‑point resolution Log, update, escalate, and document all incidents, requests, and problems Work with Level 2 teams to ensure smooth handover and support on escalated issues Follow all security, privacy, and data protection requirements Create and update processes and policies, and review documentation from others Participate in the rotating on‑call roster supporting centres across Australia Be the main contact for AV issues, including setup, maintenance, and troubleshooting for meetings and events Deliver proactive, high‑quality support to VIP users with minimal disruption Step in as the Service Desk Manager’s delegate when required, including managing escalations and coordinating the team What Sets You Apart We’re looking for an experienced Service Desk Analyst who brings: Strong communication skills and a genuine desire to grow A passion for customer service and positive user interactions An analytical, solutions‑focused approach to technical issues Advanced troubleshooting skills, including AV support for meeting rooms and video conferencing Experience supporting C‑level executives and VIPs with discretion, urgency, and a white‑glove service mindset Leadership capability, including mentoring junior team members Advanced knowledge of ITSM tools and reporting Experience with root cause analysis and problem management About us Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities. We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer. With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms. We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters. Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential. We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage. We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro‑rated for part‑time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination. Advertised: 16 Jan 2026 AUS Eastern Daylight TimeApplications close: 30 Jan 2026 AUS Eastern Daylight Time We exclusively recruit for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to #J-18808-Ljbffr
