Account Manager
vor 2 Wochen
EatClub – Account Manager, Gold Coast, Queensland, Australia About the Role We’re looking for a commercially minded Account Manager to join our fast‑paced, rapidly scaling team on the Gold Coast. In this role you’ll drive restaurant success on the EatClub platform – optimising partner performance, strengthening retention, and contributing directly to portfolio revenue growth. This isn’t your standard AM role. You’ll consult on pricing strategy, operational improvements, data insights, and venue performance – driving changes that have a real impact on a restaurant’s bottom line. You’ll work closely with Sales, Marketing and Operations teams, reporting to a Regional Manager, and supporting venues across the Gold Coast. What You’ll Be Doing Manage a portfolio of Gold Coast restaurants as their trusted advisor Use platform data and insights to help venues optimise performance and maximise revenue Guide restaurants through setup, onboarding, activation and ongoing performance cycles Identify and drive commercial growth opportunities (feature adoption, integrations, marketing packages) Monitor venue performance and intervene early to support long‑term success Provide tailored support and build high‑trust, long‑term relationships Collaborate closely with Sales, Marketing, Product and Operations teams to enhance the partner experience Who You Are An excellent communicator and relationship builder with strong commercial instincts Analytical and comfortable turning data into meaningful insights Thrives in a fast‑moving, high‑growth environment where no two days are the same Curious about food, tech, hospitality and how data can drive real‑world outcomes Proactive, organised and motivated to own outcomes for your venues What You’ll Need 1–3 years’ experience in Account Management, Customer Success or Sales Experience working to retention, satisfaction or revenue targets Excellent verbal and written communication skills A collaborative, team‑first mentality Ability to work independently and manage your time effectively A car and licence (this is a field‑based role with regular travel to venues across the Gold Coast) Experience in hospitality, tech, or marketplaces is a bonus Stand Out With a Loom Video Send us a 1–2 minute Loom video telling us: Your favourite venue on EatClub and why Why restaurants should be excited to join EatClub Why you want to join our team We can’t wait to meet you #J-18808-Ljbffr
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