E-Commerce Account Manager

Join to apply for the E-Commerce Account Manager role at The Arnott's Group The Arnott's Group portfolio of brands continues the 160-year legacy of the Arnott family, providing quality, great-tasting food to create delicious moments for consumers across the world. About the Role An exciting opportunity for a talented E-commerce Specialist to join our dynamic team This is a great chance for a commercially minded and digitally savvy professional to thrive. You will collaborate within our rapidly evolving and expanding e-commerce channel, partnering closely and accelerating growth with our major omnichannel retail partner, Coles. Responsibilities Category Management Analyse and report on trends, performance and shopper behaviour through tools such as: Coles Synergy eStore Analytics SimilarWeb Shopper Intelligence Translate insights into actionable recommendations for Account, Brand and Category teams Shape online assortment strategy and portfolio development to drive growth across channels. Digital Shelf Management Perfect Page – Create best‑in‑class on‑page content. Placement – Maximise visibility through effective taxonomy and share of shelf. Price & Promotions – Support omnichannel pricing and promotional strategy. Product – Ensure product relevance and availability. Partner with cross‑functional teams to automate and elevate our digital touchpoints. Customer Activation Collaborate with key customers on an E‑comm joint business plan. Collaborate with Customer and Brand teams to deliver impactful online activations across key retailers. Manage on‑platform media execution, including retail media placements, campaign analysis and performance marketing. Help integrate brand storytelling and shopper journeys to drive conversion. Product Experience Management Manage digital product assets through PIM and DAM systems, ensuring content accuracy and shopper relevance. Develop engaging digital pack imagery, descriptions and lifestyle content to enhance the online experience. Non‑Grocery Channel Support Support category and account teams with range reviews, planograms and shelf analytics. Assist in D2C, quick commerce and marketplace expansion strategies. Deliver insights through the Power BI platform to guide commercial decisions. Qualifications Bachelor's degree in Business / Commerce. Preferred experience in e‑com account management, commercial operations and digital marketing in ecommerce. Commercial experience managing a group portfolio and achieving category growth online. Digital marketing and Photoshop skills are a plus. Passion for driving e‑comm initiatives and process improvements. Analytical and creative mindset with a positive can‑do attitude. Benefits Discounted gym memberships. 12 weeks paid parental leave for all new parents. Free onsite parking. Discounted products. Discounted health insurance. NAWO membership. Culture We stand for high performance with integrity and find moments of pride and celebrate the wins gained from our collective effort. These are part of our culture and the cornerstones of The Arnott's way. When you join our team, you can expect to experience a real sense of belonging, be empowered with accountability, be recognised for your contribution and collaborate with great people. How to Apply If this sounds like your next opportunity, please follow the link and apply. We value diversity in our workforce. If you require any reasonable adjustments, please inform our team so that we can work together to support your needs throughout the recruitment process. We do not accept unsolicited resumes from agencies. #J-18808-Ljbffr