Medical Dental Administration/Receptionist

vor 11 Stunden


City of Melbourne, Österreich Oral Surgery Clinics Vollzeit

Medical Dental Administration/Receptionist Medical Dental Administration/Receptionist – Full time School‑leavers welcome to apply Immediate Start Monday to Friday full time (No Weekends) Prior experience preferred, but not required About Us Facial and Oral Surgery Clinics is a leading specialist Oral & Maxillofacial Surgery practice based in Armadale. Our team of three surgeons work across multiple clinics in inner Melbourne locations and operate at major private hospitals. Our modern purpose‑built clinic in Armadale provides free onsite parking and is close to public transport. We are seeking an enthusiastic and organised individual to join our busy practice and help us to provide quality service to our patients. You will be provided with full training for the position. Candidates with no prior experience in the medical/dental industry are welcome to apply. Job Description This role involves a combination of administration and front desk reception duties. You will be part of our team to provide a high level of customer service to our patients, and administrative support to our surgeons. This position requires excellent communication skills, a professional demeanour, and the ability to handle multiple tasks in a fast‑paced environment. The position is full time – 5 days a week, Monday to Friday with no evenings or weekends. Key Responsibilities Perform administrative tasks including managing emails, filing, faxing, and data entry. Greet and check‑in patients with a warm and professional attitude. Schedule and confirm appointments, manage cancellations, and handle patient inquiries. Answer and direct phone calls, ensuring accurate and timely communication. Verify and update patient information and insurance details. Handle patient records and maintain confidentiality in accordance with regulations. Process payments and handle billing inquiries. Coordinate with medical staff to ensure smooth patient flow and efficient office operations. Assist with maintaining a clean and organised reception area. What we are looking for Completion of Year 12 or equivalent. Intermediate computer skills in Microsoft and ability to learn new software. Well‑developed verbal and written communication. Good interpersonal skills, including empathy and patience. Exceptional attention to detail. Ability to handle sensitive information with discretion. Strong organisational and multi‑tasking abilities. Positive attitude, professional appearance, and strong work ethic. Right to work in Australia. What we offer Opportunities for professional development and growth. Supportive and collaborative team environment. How to Apply If you are enthusiastic about contributing to a high‑quality healthcare environment and meet the above qualifications, we would love to hear from you Please send your resume and a cover letter detailing your experience and interest in the position. #J-18808-Ljbffr


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