Strategic Leader, Contact Centre Optimisation

A leading member organisation in WA is looking for a strategic and people-centred Senior Manager Workforce Optimisation to lead operational excellence in their contact centre. The role involves driving workforce management, performance analytics, and stakeholder relationships to enhance service delivery. Ideal candidates will possess extensive experience in...

A trusted WA organisation is seeking a Senior Manager Workforce Optimisation to lead teams ensuring effective Contact Centre operations. The role focuses on optimising workforce management, performance reporting, and supplier relationships, while upholding regulatory compliance. Ideal candidates have extensive experience in workforce management and leading...

Join one of WA's most trusted organisations and help shape the future of member service at RAC. We're looking for a strategic and people centred Senior Manager Workforce Optimisation to lead the teams that ensure our Contact Centre and Member Service Centres operate efficiently, effectively and in alignment with RAC's mission and strategic priorities. In...

Senior Manager Workforce Optimisation page is loaded## Senior Manager Workforce Optimisationlocations: West Perthtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Join one of WA’s most trusted organisations and help shape the future of member service at RAC. We’re looking for a strategic and people centred **Senior Manager Workforce...

Join one of WA's most trusted organisations and help shape the future of member service at RAC. We're looking for a strategic and people centred Senior Manager Workforce Optimisation to lead the teams that ensure our Contact Centre and Member Service Centres operate efficiently, effectively and in alignment with RAC's mission and strategic priorities. In...

Join one of WA's most trusted organisations and help shape the future of member service at RAC. We're looking for a strategic and people centred Senior Manager Workforce Optimisation to lead the teams that ensure our Contact Centre and Member Service Centres operate efficiently, effectively and in alignment with RAC's mission and strategic priorities. In...

Practice Leader (Team Leader – Disability) – Perth We're on the lookout for a passionate and experienced Practice Leader to join our Operations Team in the greater Perth area. If you're ready to lead with purpose and make a real impact, we'd love to hear from you! Part‑time role SCHADS Level 3 Pay Point 2 Mt Pleasant base Lead a team of dedicated...

A government department in Western Australia is looking for an Assistant Director, Strategic Communications. This role involves leading media relations, creating communications materials, and fostering key relationships within the department and public sector. Applicants should have strong leadership skills and experience in managing communications in a...

A government department in Western Australia is seeking an Assistant Director, Strategic Communications to lead media relations and create communications materials. The ideal candidate will have strong leadership skills and a background in managing communications. This position offers a competitive salary along with flexible work arrangements, providing a...

A leading service organisation in Perth is looking for a Senior Manager Workforce Optimisation to enhance contact centre performance. The role involves developing strategies, leading teams, and managing supplier relationships while ensuring operational excellence. Ideal candidates boast extensive experience in workforce management and a strong background in...