Client Services Manager
vor 3 Wochen
Summary We are seeking a proactive, owner-centric Client Services Manager to own the end-to-end experience for property owners. You will drive satisfaction, retention, and value by coordinating across operations, guest services, sales, and marketing, while maintaining clear, timely owner communications. Responsibilities Manage owner relationships: regular touchpoints, status updates, and proactive issue management. Monitor owner health and churn risk; implement retention strategies. Collect and analyze owner feedback; translate insights into concrete improvements. Own issue resolution: coordinate cross-functional teams to resolve owner concerns promptly. Identify value-adding opportunities and support owner-related upsell initiatives. Collaborate with Operations, Sales, Marketing, and Guest Services to ensure a consistent owner experience. Maintain compliance with company policies and data privacy requirements. Document processes and contribute to owner-facing SOPs and playbooks. Qualifications/Requirements Proven experience in client success, account management, or owner/tenant relations (hybrid experience preferred). Fluent in written and spoken English, with the ability to tailor messages for owners and internal teams Analytical mindset with the ability to assess data and translate into actions. Problem-solving skills with a collaborative, cross-functional approach. Ability to manage multiple owner accounts, priorities, and timelines. Located in Canberra #J-18808-Ljbffr
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Client Service Manager | $70-80K | Canberra, ACT
vor 1 Woche
Canberra, Österreich Climate Control Services VollzeitClient Service Manager required for a thriving financial advisory practice with mentoring and growth within a national framework. Mature boutique practice in national financial planning firm Mentoring from 2 senior Professionals Learn about financial advice and process Variety, growth and development position This is a great opportunity for an experienced...
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Events- Client Ticketing Services Manager
vor 2 Wochen
Canberra, Österreich TEG VollzeitAbout Ticketek Entertainment Group Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live! Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and...
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Client Services Manager
Vor 6 Tagen
Canberra, Österreich Canbnb VollzeitCompany Description Canbnb is a Canberra-based short-term accommodation business dedicated to maximizing owners' returns and enhancing guest experiences. Catering to property owners and guests, Canbnb offers a comprehensive range of services including listing optimization, dynamic pricing strategies, professional cleaning, maintenance, and 24/7 customer...
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Coordinator - Client Services
Vor 4 Tagen
Canberra, Österreich Accurate Background VollzeitOverview When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Accurate Background is a fast-growing...
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Events-Client Ticketing Services Manager
vor 59 Minuten
Canberra, Österreich TEG VollzeitAbout Ticketek Entertainment Group Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live! Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and...
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Facilities Manager
Vor 4 Tagen
Canberra, Österreich Jones Lang LaSalle VollzeitA leading real estate service provider in Canberra is looking for a Facility Manager to lead their site team and deliver exceptional client service. The role involves management of contracts, achieving performance targets, and ensuring health and safety compliance. Candidates should have at least 3 years of relevant experience and strong communication...
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Canberra, Österreich Greencross Vets VollzeitA leading veterinary hospital in Canberra is seeking an experienced Client Services Team Leader to manage and enhance our Client Service Representative team. The successful candidate will ensure high-quality customer service, manage client inquiries, and drive improvements in service processes. This role provides an opportunity to foster a positive team...
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Client Services Manager position
vor 1 Woche
Canberra, Österreich Pty Ltd VollzeitWe are thrilled to share that B Lab AANZ is the first region across the B Lab Network to design and launch new standards training specifically for B Consultants, reflecting our commitment to supporting you as trusted partners in expanding the B Corp community and movement in this region. We know this training could not have come soon enough and we thank you...
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Facilities Manager
Vor 4 Tagen
Canberra, Österreich JLL VollzeitA leading property management firm is looking for a dedicated Facility Manager to lead their Canberra operations. The ideal candidate will have over 3 years of experience in property management, excellent communication skills, and a strong commitment to client satisfaction. You will be responsible for leading the onsite team, managing contracts, ensuring...
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Veterinary Client Services Leader
vor 1 Woche
Canberra, Österreich Greencross Vet Hospital VollzeitA leading veterinary hospital in Canberra is seeking a Client Services Team Leader to lead the Client Service Representative team and enhance service delivery. The ideal candidate will have proven experience in client services, particularly in a healthcare context, and will be responsible for managing client inquiries and fostering a positive team culture....
