Customer Experience Relationship Representative
vor 2 Wochen
Customer Experience Relationship Representative Join to apply for the Customer Experience Relationship Representative role at FedEx Australia Responsible for providing comprehensive customer support, managing relationships, facilitating account creation and management, guiding customers through onboarding processes, handling bookings, generating accurate quotes, addressing complaints, and proactively preventing service disruptions to enhance overall customer satisfaction and loyalty through proactive measures. Provide comprehensive customer support, addressing inquiries and concerns promptly and professionally. Manage customer relationships effectively, ensuring satisfaction and loyalty through proactive communication and assistance. Facilitate the seamless creation and management of customer accounts, maintaining accuracy and confidentiality. Guide customers through the basic onboarding process, ensuring smooth and efficient integration into the system. Handle bookings and reservations efficiently, managing schedules and confirming details with accuracy. Generate and deliver accurate quotes to customers, considering their needs and preferences. Address and resolve customer complaints in a timely and satisfactory manner, aiming to restore trust and confidence. Proactively prevent service disruptions and issues, identifying potential problems and implementing preventive measures to enhance the overall customer experience. Experience For Standard, at least one (1) year of relevant work experience in customer service and interaction. For Associate level, prior experience is not required. Education Secondary education or equivalent. Knowledge, Skills and Abilities Fluency in English and local language, especially if English is not your first language. Strong problem‑solving skills. Good written and verbal communication. Preferred Qualifications None specified. Pay Transparency Information available on request. E‑EO Statement FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. About FedEx FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by “Fortune” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. #J-18808-Ljbffr
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Customer Experience
vor 2 Wochen
Council of the City of Sydney, Österreich FedEx Australia VollzeitA leading logistics company in Australia is seeking a Customer Experience Relationship Representative to provide exceptional customer support and manage relationships. The role involves facilitating account management, handling inquiries, and ensuring a seamless experience for customers. Candidates should have at least one year of relevant experience in...
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Customer Experience Relationship Representative
vor 2 Wochen
Council of the City of Sydney, Österreich FedEx Group VollzeitResponsible for providing comprehensive customer support, managing relationships, facilitating account creation and management, guiding customers through onboarding processes, handling bookings, generating accurate quotes, addressing complaints, and proactively preventing service disruptions to enhance overall customer satisfaction and loyalty through...
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Customer Experience Representative
Vor 3 Tagen
Council of the City of Sydney, Österreich BYD Australia & New Zealand VollzeitCustomer Experience Representative BYD Australia & New Zealand invites applications for the Customer Experience Representative role. Ready to make an impact in the automotive industry? Join our team and help deliver exceptional service to every customer. As the first point of contact, you will respond to inquiries, resolve issues and ensure a smooth,...
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Customer Experience
vor 2 Wochen
Council of the City of Sydney, Österreich FedEx Australia VollzeitA leading logistics company in Australia seeks a Customer Experience Relationship Representative. The role involves managing customer accounts, providing support, and ensuring satisfaction. Ideal candidates will possess problem-solving skills and effective communication abilities. Secondary education or equivalent is required, with at least one year of...
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Customer Service Representative
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Council of the City of Sydney, Österreich Drinkworks Australia VollzeitThis range is provided by Drinkworks Australia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$50,000.00/yr - A$70,000.00/yr Drinkworks are looking for a new addition to the Customer Service, Logistics and Planning team, located in Surry Hills in Sydney. The successful applicant will...
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Customer Experience Representative
Vor 3 Tagen
Council of the City of Sydney, Österreich BYD Australia VollzeitOVERVIEW Ready to make an impact in the automotive industry? We're looking for a passionate and dedicated Customer Experience Representative to join our team and help us deliver exceptional service to every customer. As a Customer Experience Representative, you'll be the first point of contact for our customers — responding to inquiries, resolving issues,...
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Customer Service Representative
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Customer Service Representative
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Council of the City of Sydney, Österreich TeleTech Holdings, Inc. VollzeitDo you have excellent customer service skills? Do you want to join a luxury brand? Join our team as aCustomer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs! What We Offer: Vibrant Culture: Experience our values in action every day, fostering a...
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Customer Experience Representative
vor 3 Wochen
City of Melbourne, Österreich BYD Australia & New Zealand VollzeitCustomer Experience Representative (VIC) Join to apply for the Customer Experience Representative (VIC) role at BYD Australia & New Zealand Ready to make an impact in the automotive industry? We're looking for a passionate and dedicated Customer Experience Representative to join our team and help us deliver exceptional service to every customer. As a...
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Business Relationship Representative
Vor 3 Tagen
City of Brisbane, Österreich Black & White Cabs VollzeitMarketing and Communications Manager @ Black & White Cabs | Helping Cabs Stay Iconic | Marketing, Branding & Connection Are you a self-starter who thrives on getting out, meeting people, and making things happen? Black & White Cabs is on the lookout for a dynamic Business Relationship Representative to help strengthen our community ties and commercial...
