Customer Service Consultant

vor 4 Wochen

Council of the City of Sydney, Österreich Logicore Vollzeit

Customer Service Consultant Full-time | Permanent | Hybrid (Sydney – minimum 3 days in office) Join a leading aged care organisation committed to delivering exceptional customer experiences and supporting the well‑being of older Australians. About You Strong customer focus with experience in a call centre or service environment Excellent communication skills and genuine empathy for older people Experience with Amazon Connect (AWS cloud contact centre platform) is highly regarded Aged care or health sector experience preferred Key Responsibilities Deliver high‑quality support and information to customers, families, and referrers via phone and email Manage enquiries from first contact through to conversion Ensure prompt, professional follow‑up and maintain accurate records If you are interested, feel free to connect with me on LinkedIn and follow Logicore Consulting for future opportunities. Regards,Mia Seniority level Entry level Employment type Full-time Job function Consulting, Management, and Customer Service Industries: IT Services and IT Consulting #J-18808-Ljbffr

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