Administration Officer

Job Description We are looking for an empathetic and reliable Administration Officer to join our Early Childhood Approach Team More than just a skills-based role, we're looking for someone with a positive attitude, who values being part of a team, using their initiative, and contributing to the creation of a customer-centred, professional, and friendly working environment. Your role, your impact Support the ECA team with daily operations, inquiries, scheduling meetings, WH&S tasks, data collection, reporting, bookings and other ad hoc duties as required. Provide exceptional customer service and respond to enquiries (via phone and email) from families with empathy and respect. Maintain up-to-date spreadsheets, data, files and other documents as required. Contribute to a workplace environment which supports peers, teamwork and ensures the provision of quality services for clients. Who We're Looking For Minimum of 3 years' experience working efficiently in a similar, complex and fast-paced environment. Proven initiative, confidence and ability to support other admin staff in the office. Proven track record in developing, implementing and maintaining operational workflow processes. Experience in processing invoices and credit card reconciliation. Exceptional computer skills with experience and the ability to gather data and prepare detailed reports. Highly Regarded Experience And Qualifications Early Childhood, NDIS or disability experience. Qualifications in office / business administration or related field. Additional Information Reporting to the Regional Lead, you will provide high quality administrative support to the Early childhood Approach team, which is made up of committed allied health professionals, teachers, social workers, educators, and administrative / reception staff. What's In It For You Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety. Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care. Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. Free, confidential support – Our Employee Assistance Program is available for you and your family. Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers). Make a Real Impact – Guide families through the NDIS, ensuring their child's goals and needs are met. Build Strong Connections – Develop trusted relationships with families, service providers, and the community. Supportive Team – Work alongside dedicated professionals committed to inclusion and positive outcomes. Next steps Please have a read of the position description, attach a resume, and in the 'Message to Hiring Manager' field include a brief outline addressing your interest and suitability for this role. If you'd like more information about the position, please contact Merin O'Gorman (Regional Lead) Applications close Sunday 30th November. We will review applications during the advertising period and interviews may be conducted during this time. Next Steps in the Hiring Process Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide. We are a Circle Back Initiative Employer – we commit to respond to every applicant. Didn't find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each #J-18808-Ljbffr