Implementation Consultant
vor 2 Wochen
play a pivotal role in deploying our innovative solutions while managing queues and optimizing customer journeys. This position is ideal for individuals who excel at utilizing ChurnZero to enhance customer interactions with minimal human interaction.As a high tech-touch Implementation Consultant, you will be responsible for overseeing the successful implementation of Lightspeed (O & K-Series) POS system for our SMB clients. This role is at the intersection of technology and customer experience, involving collaboration with cross-functional teams to deliver seamless and tailored POS solutions.What you’ll be doing:
Develop and execute comprehensive implementation plans for POS system, leveraging automation and digital workflows.Implement and configure software solutions using automation tools to meet client specifications.Implement and manage queues within ChurnZero to streamline and automate processes.Act as the primary point of contact for clients during the implementation phase, ensuring implementation remains on track, addressing any concerns and ensuring customer satisfaction.Become a SME in POS Technology and it's applications, capable of troubleshooting and working with technical teams on solutions.Conduct training sessions for clients on the effective use of the implemented POS system.Ensure the quality and accuracy of POS system implementations.Conduct thorough testing and validation to guarantee the functionality and reliability of the implemented solutions.Create and maintain implementation documentation, including status reports.Coordinate with internal teams, including Sales, Underwriting, Billing, and Support, to ensure alignment and successful execution of implementation projects.And a little bit of…Sharing knowledge and contributing to wider team learning and developmentContributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.Working cross functionally with other departments to identify case study opportunities and customer shout outsWhat you need to bring:
We're looking for a tech savy candidate who has experience with the following:Previous experience in a customer success role; experience in delivering training and professional services is a huge assetStrong project management skills with the ability to manage multiple projects simultaneously.Excellent time management and organizational skillsExceptional communication (verbal and written) and presentation skillsDeep technical knowledge of hospitality industryMotivated to achieve resultsWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a tryWhat’s in it for you?
Come live the Lightspeed experience...Ability to do your job in a truly flexible environment;Genuine career opportunities in a company that’s creating new jobs everyday;Work in a team big enough for growth but lean enough to make a real impact.… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:Lightspeed share scheme (we are all owners)Unlimited paid time off policyWork remotely from anywhere in the world for up to 60 days per yearHealth and wellness benefit of $500 per yearMental health online platform and counselling & coaching servicesPaid leave and assistance for new parentsDog friendly environmentRooftop with dining space and BBQ facilitiesSelf-service cafe-style kitchen and fully stocked fridge, pantry & barWeekly catered lunches for the entire officeExciting events hosted regularly by our Sydney Culture ClubBrand new office space located in Redfern, NSWTo all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.Where to from here?Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here .Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.Who we are:Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
#J-18808-Ljbffr
-
Implementation Consultant
vor 2 Wochen
Haymarket, Österreich Fyndr Group VollzeitConsultants (Information & Communication Technology)Successful tech first business experiencing year on year growth2-3 days in the Sydney CBD office$100 - $120k base + superSuccessful tech first business experiencing year on year growthThe "Product" you will be implementingThis role will see you implementing a custom insurance SaaS tool, like an ERP...
-
Senior Implementation Consultant
vor 2 Wochen
Haymarket, Österreich Fyndr Group VollzeitConsultants (Information & Communication Technology)Full timeSC Up to $140k base, Team Lead up to $160k baseHybrid environment, 2-3 day a week in their Sydney CBD officesSydney based SaaS Insurance product companySenior Implementation Consultant $120 - $140k base + super + benefitsAbout the roleThe Senior Implementation Consultant takes part in all stages of...
-
Implementation Consultant
vor 4 Wochen
Haymarket, Österreich Propel VollzeitHey LinkedIn - I'm super excited to post another role with a business that I have partnered with. Over the past few months, I've been working with a scale-up SaaS business that has been growing their teams internationally. It's been amazing to see them on this journey... now, we are on the lookout for a Implementation Consultant to join their growing APAC...
-
Implementation Consultant
vor 3 Wochen
Haymarket, Österreich Entsia VollzeitThe role of theImplementation Consultantis a customer-facing project role responsible for the implementation of the customer’s requirements within the Entsia platform. After gathering and understanding the customer’s requirements, the Implementation Consultant will use Entsia’s configuration tools to deliver an appropriate solution. This solution...
-
Implementation Consultant
vor 14 Stunden
Haymarket, Österreich Entsia VollzeitThe role of theImplementation Consultantis a customer-facing project role responsible for the implementation of the customer’s requirements within the Entsia platform. After gathering and understanding the customer’s requirements, the Implementation Consultant will use Entsia’s configuration tools to deliver an appropriate solution. This solution...
-
Implementation Consultant
vor 1 Monat
Haymarket, Österreich Lansonpartners VollzeitThe CompanyThe company is a single-source partner for EHS, training, compliance, and professional development solutions. The business provides integrated e-learning content, training solutions, and cloud-based software designed to enable businesses to improve safety, operations, and employee development. Across all industries, the company helps safety and...
-
Implementation Consultant
vor 4 Wochen
Haymarket, Österreich Lansonpartners VollzeitThe CompanyThe company is a single-source partner for EHS, training, compliance, and professional development solutions. The business provides integrated e-learning content, training solutions, and cloud-based software designed to enable businesses to improve safety, operations, and employee development. Across all industries, the company helps safety and...
-
Implementation Consultant
vor 1 Monat
Haymarket, Österreich Noggin Pty VollzeitWhy become an Implementation Consultant at Noggin?Here at Noggin we're smart, innovative and we like to get elbows deep in solving some of the world’s most challenging problems. We use the best tools and methodologies available and we are constantly looking for ways to improve.Working with our talented, pragmatic and collaborative Professional Services...
-
Implementation Consultant
vor 4 Wochen
Haymarket, Österreich Noggin Pty VollzeitWhy become an Implementation Consultant at Noggin?Here at Noggin we're smart, innovative and we like to get elbows deep in solving some of the world’s most challenging problems. We use the best tools and methodologies available and we are constantly looking for ways to improve.Working with our talented, pragmatic and collaborative Professional Services...
-
Implementation Consultant
Vor 3 Tagen
Haymarket, Österreich simPRO Group VollzeitHere are some links that might be of assistance:Implementation Consultant page is loadedImplementation ConsultantApplylocationsSydney (Remote)time typeFull timeposted onPosted 30+ Days Agojob requisition idJR100821First Things First - What We Can Offer YouGround-breakingparental leave programUp to 4 weeks' annual "Work from Anywhere" benefitSecond-to-none...
-
Implementation Consultant
vor 4 Wochen
Haymarket, Österreich Lightspeed Restaurant VollzeitHi there! Thanks for stopping byAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!We’re looking for a Implementation Consultant to join our Customer Implementation Consultant team in APAC. You willplay a pivotal role in deploying our innovative solutions while managing queues and...
-
Implementation Consultant
vor 4 Wochen
Haymarket, Österreich Lightspeed Restaurant VollzeitHi there! Thanks for stopping byAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!We’re looking for a Implementation Consultant to join our Customer Implementation Consultant team in APAC. You willplay a pivotal role in deploying our innovative solutions while managing queues and...
-
Cloud Implementation Consultant – Xero
vor 2 Wochen
Haymarket, Österreich Cloudtel Technologies VollzeitABOUT THE ORGAINSATIONA specialist professional services firm based in the heart of Sydney is seeking a Cloud Implementation Consultant to assist in the implementation and delivery of Xero accountancy software to a varied SME client base.The company boasts a reputation as one of Australia’s most successful firms, with an outstanding record of delivering...
-
Senior Customer Implementation Consultant
vor 1 Monat
Haymarket, Österreich Deputy VollzeitAt Deputy, we’re on a mission to simplify shift work. We empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces.Deputy is a global SaaS workforce...
-
Senior Customer Implementation Consultant
vor 4 Wochen
Haymarket, Österreich Deputy VollzeitAt Deputy, we’re on a mission to simplify shift work. We empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces.Deputy is a global SaaS workforce...
-
Rostering Implementation Consultant
vor 2 Monaten
Haymarket, Österreich BaptistCare NSW & ACT Vollzeit• 6-month (full-time) position available | Based in Norwest (NSW) & Belmont (WA)• Includes travel across BaptistCare sites in NSW, ACT & WA• Leverage your skills & support the implementation of our new rostering systemJoin a well-known NFP who put people at the centre of everything we do! Make a meaningful difference today!About the role:We are...
-
Rostering Implementation Consultant
vor 4 Wochen
Haymarket, Österreich BaptistCare NSW & ACT Vollzeit• 6-month (full-time) position available | Based in Norwest (NSW) & Belmont (WA)• Includes travel across BaptistCare sites in NSW, ACT & WA• Leverage your skills & support the implementation of our new rostering systemJoin a well-known NFP who put people at the centre of everything we do! Make a meaningful difference today!About the role:We are...
-
Software Implementation Consultant
vor 2 Monaten
Haymarket, Österreich CO_AU Alfa Financial Software Australia Pty Limited VollzeitAlfa has a number of opportunities in smart, diverse and growing teams working in a product-led software delivery company. This includes opportunities for experienced implementation consultants and solution architects working on client sites, remotely, or in Sydney.About AlfaWorking on and with our flagship software platform, Alfa Systems, you will be...
-
Software Implementation Consultant
vor 4 Wochen
Haymarket, Österreich CO_AU Alfa Financial Software Australia Pty Limited VollzeitAlfa has a number of opportunities in smart, diverse and growing teams working in a product-led software delivery company. This includes opportunities for experienced implementation consultants and solution architects working on client sites, remotely, or in Sydney.About AlfaWorking on and with our flagship software platform, Alfa Systems, you will be...
-
HRIS Implementation Consultant
vor 4 Wochen
Haymarket, Österreich Readytech VollzeitAbout The RoleAs an Implementation Consultant - Ready Employ, you will solve complex business problems for our customers through implementing RDY software. Your role is incredibly important in helping RDY achieve its goal of building advocacy and delivering world class customer satisfaction by implementing quality projects on time.About UsMaking a meaningful...
