Guest Service Agent

vor 24 Stunden

City of Brisbane, Österreich Lancemore Lindenderry Red Hill Vollzeit

Overview Guest Service Agent – Full Time or Part Time at Lindenderry Red Hill by Lancemore Be part of a fun, supportive and passionate team in a stunning regional property located in the Mornington Peninsula wine country. This is a rare opportunity to work at one of Victoria’s most stunning properties. You’ll help guests with luggage, check them in with warmth and ease, and contribute to memorable guest experiences. About the Role Greet guests with warmth and professionalism, using their names wherever possible Handle guest check-ins and check-outs efficiently and accurately Assist with reservations and provide information on packages, availability, and local attractions Answer calls and emails in a friendly, helpful and timely manner Maintain a clean and welcoming front desk area Assist with poolside service, including tidying lounges and serving drinks as needed Handle guest payments and cash floats with accuracy Communicate guest requests and issues to relevant departments promptly Support a seamless handover across shifts to ensure continuity of service Live the Lindenderry culture by consistently going the extra mile for our guests About You Passionate about hospitality and exceptional guest service Professional, reliable and a great communicator Front Office or reservations experience in hotels is an advantage Comfortable working a rotating roster including mornings, evenings, weekends and public holidays Energetic and flexible, with a positive, can-do attitude Why Join Us? Lancemore is a proudly Australian, family-owned hotel group with a growing portfolio of boutique properties across the country. At Lindenderry, you’ll be part of a team that values authenticity, connection and excellence — and you’ll have plenty of fun along the way. We offer: Ongoing training and career development opportunities Generous staff discounts across our hotels, restaurants and spas Company-wide incentives and recognition programs A workplace culture that feels like home If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then.. Our Values Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth #J-18808-Ljbffr

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