Customer Experience Agent

vor 2 Wochen

Hervey Bay, Österreich The NRMA Vollzeit

Job Description Are you a talented customer service representative? Are you ready to bring your sales expertise to a fun and dynamic role? Join #TeamOrange today Your role at SIXT SIXT Australia is on the lookout for a casual Customer Experience Agent / Vehicle Detailer to join the team Hervey Bay Airport. At SIXT, you can fully showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us. Your key responsibilities will include: You will create the best experience by maximizing sales and service opportunities for every customer. You are an expert on all vehicles in the SIXT fleet, actively promoting and selling additional vehicles and optional extras that align with each customer’s preference, whilst delivering excellent customer service. You will manage our premium vehicle fleet whilst selling additional services that cover the whole topic of car rental. You will also assist with driving, detailing and valeting cars. Your skills matter Sales Expertise: You are a natural sales talent and enjoy assisting customers face to face and on the phone and online. Flexibility: You are willing to work a rotating roster between 6am and 6pm, Monday to Sunday, including school holidays, weekends, and public holidays. Communication: You will have exceptional written and verbal communication skills. Attention to detail: You will have a keen eye for detail and take pride in your work. Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential. As part of our recruitment process, successful applicants will be required to complete a National Criminal History Check and a pre‑employment medical check, including drug and alcohol screening. Please note that all candidates will need a current provisional or full driver’s license and working rights in Australia. What we offer At SIXT we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you $ + casual and shift loadings + monthly incentives $$ Progressive flexibility and well‑being benefits to balance all of life's priorities. Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more. Employee referral program where you may be eligible for a referral bonus of up to $2,000. Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us. We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. If you’re ready to rev up your career and be the driving force behind happy customers, we’re excited to hear from you. Apply now or visit our site to find out more. Join Team Orange today #J-18808-Ljbffr

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