Restaurant Manager

About Pho Viet Bursting with modern Vietnamese flavours, and packed with heart, soul and a whole lot of spice, at Pho Viet, we’re all about Making Moments Memorable. We're passionate about our people and that passion goes hand in hand with our dedication to delivering great service and great food. We're now looking for two positions to join our team. If you're passionate about hospitality and people, and excited by the opportunity to build something special, we'd love to have you on board FULL TIME RESTAURANT MANAGER Skill/Experience Required Flexibility to adapt and thrive in a dynamic setting. Proven experience in a fast‑paced and large restaurant or similar dining environment for at least 1 year. Diploma in Hospitality Management or equivalent minimum. Creating and nurturing a positive work environment so that all team members can thrive. Willing to learn attitude. Experience implementing and upholding company policies and standards. A high level of Vietnamese/Asian food & beverage knowledge, and the ability to spark engaging conversations with our fantastic customers. Strong leadership and organisational skills. Excellent communication and interpersonal abilities. A passion for hospitality and a commitment to providing top‑tier customer service. Duties/Responsibilities Managing the front of house team. Training and mentoring your team to foster their personal development and career progression. Ensuring a successful, profitable and consistent operation of the restaurant and bar. Establishing relationships with both front of house and back of house team. Restaurant administrative and reporting functions. Report directly to Director on venue performance. Maintain food permits, and all compliance documents, including food registration/OH&S - annual inspection/audit. Conduct staff performance reviews and final weekly sales spreadsheet checks (wages, cash, invoices, and costs). Develop strategies to maximize revenue, spend per head, and overall profitability. Generate sales leads and contribute to the sales system. Maintain strong communication with the kitchen and marketing departments. Ensure food & beverage quality control measures are consistently upheld and work with the Head Chef on improvement action plans. Manage systems & manuals to standardise operations. Oversee venue maintenance management and budgeting. FULL TIME WAITER Position Description Deliver friendly, prompt, and attentive service to every guest. Offer knowledgeable menu recommendations. Handle orders efficiently and accurately. Maintain cleanliness and organization in dining areas. Work closely with kitchen staff to ensure smooth service. Skill and Experience required for this role Minimum 1 year of experience in a similar role. A hands‑on approach and be guest‑focused. Demonstrate a passion for providing memorable experiences for our guests. Be willing to go the extra mile to exceed our guests’ expectations. A keen eye for detail and a strong work ethic. Exceptional organisational and time management skills. The ability to take direction and also work autonomously. The flexibility to work weekends and public holidays. #J-18808-Ljbffr