NSW Ambulance Emergency Medical Call Taker
vor 3 Wochen
NSW Ambulance Emergency Medical Call Taker (Communications Assistant) Permanent full‑time role based in Charlestown. Rotating 24/7 roster with 12‑hour shifts. About NSW Ambulance NSW Ambulance provides essential health services to the people of NSW, relieving suffering through out of hospital care. From traditional emergency response to connecting patients who do not need an emergency response with the most appropriate health provider. Job Overview Communications Assistants are the first point of contact for the community during their times of need. Your resilience, empathy and technical skills will guide callers and support them through what may be their worst moment. Responsibilities Receive, record and quickly progress emergency phone calls to Triple Zero (000) in a fast‑paced environment. Provide lifesaving first aid advice, remain resilient and dynamic while recording information, and ensure callers are given the necessary support until paramedics arrive on scene. Work 12‑hour shifts on a 24‑hour rotating roster (4 days on, 5 days off) at Charlestown Control Centre. Qualifications & Skills Enjoy working in a busy environment; multi‑tasking with high attention to detail is the norm. Tech savvy enough to use multiple software systems under pressure. Persistence, logical thought processes and remaining calm in stressful situations. Effective communicator: listening, showing empathy and adapting style to the situation. Demonstrate highest standards of professional conduct and supportive attitude. Learn quickly, developing capability whilst embracing constructive feedback. Available to work 12‑hour shifts on a 24‑hour rotating roster. Applicants Information Roles are appointed on a permanent full‑time basis, working 12‑hour shifts across a 24/7 rotating roster. Applicants are expected to adhere to set rosters as required by their nominated Control Centre. Temporary reasonable adjustments may be considered in extenuating circumstances on a case‑by‑case basis. Requirements: Valid First Aid Certificate (HLTAID011) or willingness to obtain before commencement. Benefits & Salary Base salary up to $85,000 per annum with overtime, shift allowances and superannuation. Salary range during training: $64,529, increasing to $68,764–$,268 per annum with yearly pay increments, allowances, shift penalties, and overtime. 5 weeks of annual leave per year. Diverse career opportunities across clinical and non‑clinical roles. Uniforms on day one. Discounted gym rates, health and wellness coaching, free vaccinations. Free training and talent programs for professional development. Discounted private health insurance. Employee Assistance Program (EAP) for staff and family members. Generous salary packaging options: up to $9k for living expenses, $2.6k meal & entertainment, novated leasing. Superannuation contributions of 12%. EEO Statement NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal people, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality and people with disability. For Aboriginal applicants, please contact Aboriginal Employment Coordinator Leonie Garvey at *** or *************@health.nsw.gov.au. If you wish to discuss accessibility requirements, please contact ***************@health.nsw.gov.au. #J-18808-Ljbffr
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NSW Ambulance Emergency Medical Call Taker
vor 3 Wochen
Newcastle City Council, Österreich NSW Ambulance VollzeitNSW Ambulance Emergency Medical Call Taker (Communications Assistant) Employment Type :PermanentFull TimeRemuneration :Earn up to $85,000 per annum with base salary, overtime, shift allowances and superannuationHours Per Week :38 Location: Charlestown Applications Close: 26 November 2025 DO YOU HAVE A PASSION FOR HELPING THE COMMUNITY? COME AND BE A PART OF...
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NSW Ambulance Emergency Medical Call Taker
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Newcastle-Maitland, Österreich NSW Health VollzeitNSW Ambulance Emergency Medical Call Taker (Communications Assistant) Join to apply for the NSW Ambulance Emergency Medical Call Taker (Communications Assistant) role at NSW Health. Employment Type: Permanent Full Time | Remuneration: Earn up to $85,000 per annum with base salary, overtime, shift allowances and superannuation | Hours per Week: 38 | Location:...
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NSW Ambulance Emergency Medical Call Taker
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Newcastle-Maitland, Österreich Southern NSW Local Health District VollzeitNSW Ambulance Emergency Medical Call Taker (Communications Assistant) Employment Type :PermanentFull TimeRemuneration :Earn up to $85,000 per annum with base salary, overtime, shift allowances and superannuationHours Per Week :38 Location: Charlestown Applications Close: 26 November 2025 DO YOU HAVE A PASSION FOR HELPING THE COMMUNITY? COME AND BE A PART OF...
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