Medical Records Officer

Apply now Job no: JR Work type: PermanentLocation: Ramsay Clinic NorthsideCategories: Administration/Support Services Permanent part-time opportunity to join our medical records team We value your work life balance Apply now and hone your administrative skills with Australia’s largest healthcare provider About The Role As an administrative officer in our medical records department, you will assist in all activities related to maintaining the Health Information Services in an organised and efficient manner. The successful applicant will be required to work at Ramsay Clinic Northside (St Leonards) and Ramsay Clinic Cremorne. Reporting to the Regional Coding Manager & Educator, your duties and responsibilities will involve but are not limited to; Answering and actioning queries from internal and external customers; Compiling medical records of discharged patents as required; Filing medical records and correspondence accurately; Seeking, locating and obtaining medical records as requested and; Archiving and ‘culling’ of medical records Your Skills and Experience You will have a passion for client care and a high standard of customer‑focused services. Your exceptional communication and interpersonal skills will assist in effectively working in a team environment and maintaining positive relationships with staff, patients and families. Ability to cope with demanding situations and strict deadlines Demonstrated ability to respect privacy and confidentiality Demonstrate initiative when required Intermediate computer knowledge / literacy Previous experience in a medical records department (or other clerical position within a health care setting) Previous experience in a private hospital setting desired but not essential What’s in it for you?? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Negotiable work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self‑education expenses, novated leasing and more. About Our Clinics Ramsay Clinic Northside & Ramsay Clinic Cremorne offer acute inpatient services, neurostimulation services and a comprehensive range of day programs for people requiring treatment for mood disorders, schizophrenia, psychosis, personality disorders, eating disorders, combat‑related PTSD, drug and alcohol detoxification and rehabilitation. Our dedicated Youth and Young Adult Mental Health Service provides inpatient care and day programs to young people aged 14 to 25 years old. Ramsay Clinic Northside is well‑equipped to support and care for the mental health needs of Greater Sydney. Requirements Provide or complete a National Police Check (conducted within the last 12 months) According to the role, Ramsay may require a Working‑With‑Children check and proof of immunisation against infectious diseases. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at #J-18808-Ljbffr