Retention Advisor
Vor 6 Tagen
Join our dynamic team as a Retention Advisor and play a crucial role in ensuring our customers' satisfaction and loyalty. As a Retention Advisor, you'll be essential in delivering exceptional customer-focused solutions through exclusively inbound calls. Your problem-solving and communication skills will shine as you identify and address the root causes of customer concerns, leaving a lasting positive impact on our clients. In this dynamic environment, each day brings new challenges, and you'll be part of a collaborative team that celebrates successes and thrives on overcoming obstacles. About The Role Full-time and onsite, based at our Sippy Downs office Professionally handle inbound customer calls with empathy and expertise Enhance customer loyalty by delivering top-notch, personalised solutions Identify and address the root causes of customer concerns Collaborate with colleagues to ensure comprehensive customer support Assist with policy renewals, changes, cancellations, and amendments About You Exhibit strong problem-solving abilities and excellent communication skills Previous experience in customer service or customer retention is advantageous Passionate about delivering exceptional customer experiences Ability to thrive in a dynamic and fast-paced environment Don't tick every box? Don't worry We understand that many skills are transferable so even if you don't tick every box, we still encourage you to apply if this role aligns with your interests. Perks and Benefits Great work / life balance with set start / finish times 22 days annual leave, plus volunteer leave, and yearly salary reviews Career progression opportunities – we believe in promoting from within Paid induction training and ongoing career development An awesome work culture that encourages creativity and celebrates diversity Ideally located surrounded by numerous eatery and retail options Discounted insurance products Discounted gym memberships through Fitness Passport Free skin checks, flu jabs, and wealth mastery sessions Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing End of trip facilities Casual dress code Sound good? If yes, we want to speak to you Join us in revolutionising the insurance industry by prioritising the customer. Apply now and be a part of our growing success story. #J-18808-Ljbffr
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Inbound Retention Specialist – Customer Loyalty
Vor 6 Tagen
Sunshine Coast Regional, Österreich Youi VollzeitA leading insurance provider seeks a Retention Advisor in Sippy Downs, Australia. You'll handle inbound customer calls, enhance loyalty with personalized solutions, and solve customer concerns. Ideal candidates have strong communication skills and experience in customer service. Enjoy a collaborative work environment, career progression opportunities, and a...
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Client Advisor
vor 1 Woche
Gold Coast City, Österreich Burberry VollzeitSelect how often (in days) to receive an alert: Department: RETAIL OFFLINE City: Gold Coast Location: AU INTRODUCTION JOB PURPOSE The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client advisor will inspire our...
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Travel Advisor
vor 4 Wochen
Cairns Regional, Österreich Travel Associates Australia & New Zealand VollzeitJoin to apply for the Travel Advisor - Travel Associates - Edge Hill, QLD role at Travel Associates Australia & New Zealand 1 week ago Be among the first 25 applicants Join to apply for the Travel Advisor - Travel Associates - Edge Hill, QLD role at Travel Associates Australia & New Zealand Get AI-powered advice on this job and more exclusive features. Here...
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Student Services Advisor
vor 2 Wochen
Toowoomba Regional, Österreich Flinders University VollzeitPosition Details Continuing | Full-Time Higher Education Officer Level 6 | $92,287 - $98,398 p.a. Location: City Campus – Festival Plaza / Kaurna Country View Position Description About the Role Flinders University is seeking a proactive and motivated individual to join our team as Student Services Advisor and be an integral part of our City Campus...
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Travel Advisor
vor 3 Wochen
Cairns Regional, Österreich Travel Associates Australia & New Zealand VollzeitOverview Here at Travel Associates, we are one of a kind - Australia’s leading luxury travel agency, certified great place to work, and known for delivering the best client service in the industry. We are growing our business with ambitious travel consultants to curate one-of-a-kind holidays and authentic experiences to our discerning clientele....
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Senior People and Culture Advisor
vor 2 Wochen
Gold Coast City, Österreich Karan & Co VollzeitGet AI-powered advice on this job and more exclusive features. This range is provided by Karan & Co. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$120,000.00/yr - A$145,000.00/yr Direct message the job poster from Karan & Co Senior Consultant | Strategic Sourcing |Executive Head...
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Advisor - Safety
vor 3 Wochen
Toowoomba Regional, Österreich Webuild S.p.A. VollzeitThe Future Generation Joint Venture brings together the combined engineering experience and expertise of WeBuild, Clough and Lane and has been selected to design construct Snowy 2.0 . This project is based within the Snowy Mountains in NSW and will deliver one of the largest pumped hydro schemes in the world. Snowy 2.0 is the next chapter in the Snowy...
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Advisor - Human Resources
Vor 6 Tagen
Rockhampton Regional, Österreich Webuild S.P.A. VollzeitPurpose of the Role To provide accurate and timely HR advice and support to managers and employees in the delivery of organizational strategic objectives. Qualifications Tertiary Qualifications in Human Resource Management, Employment Relations, Organisational Psychology, or relevant field – preferred White Card Experience Minimum 2 years' experience in a...
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Account Manager
vor 2 Wochen
Gold Coast City, Österreich EatClub VollzeitEatClub – Account Manager, Gold Coast, Queensland, Australia About the Role We’re looking for a commercially minded Account Manager to join our fast‑paced, rapidly scaling team on the Gold Coast. In this role you’ll drive restaurant success on the EatClub platform – optimising partner performance, strengthening retention, and contributing directly...
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Customer Success Account Manager
vor 2 Wochen
Gold Coast City, Österreich Xprt Dev Vollzeitdomain Sales → Account & Relationship Management home_work Remote Posted 1 day ago Customer Success Account Manager Location: Australia (Remote)Reports to: VP, Growth & Client Experience About Newbook Newbook is a global property management and reservations platform that empowers operators in the accommodation and hospitality industry to grow and...
