Client Services Manager
vor 4 Stunden
Our client is a rapidly growing leader in the expert network industry dedicated to providing strategic and actionable insights for consulting firms, corporations, and funds. They are seeking a highly professional and charismatic Client Services Manager with previous expert‑matching experience and multilingual capabilities to relocate to their office in Ho Chi Minh City, Vietnam. In this role you will work closely with clients to understand their project objectives, match them with the most suitable experts, and oversee a team of associates for flawless project delivery from start to finish. Candidates without direct expert‑matching industry experience will NOT be considered. Strong professional working fluency in English is required. Additional native‑level fluency in Mandarin, Japanese or Korean is required. RELOCATION to Ho Chi Minh City, Vietnam is required. KEY RESPONSIBILITIES Manage end‑to‑end client engagement for expert‑matching projects serving as the primary point of contact throughout each assignment. Interpret client research needs and translate them into actionable project plans with clear deliverables and timelines. Oversee expert sourcing workflows including outreach, screening, compliance checks and scheduling. Ensure high‑quality execution of expert calls, surveys and insight‑gathering activities. Provide clients with structured updates, insights and summaries that enhance decision‑making and project value. Work closely with internal research compliance and operations teams to ensure accuracy and adherence to industry standards. Maintain a deep understanding of expert‑matching methodologies, compliance processes and client service best practices. Track project performance, manage multiple concurrent requests and maintain strong communication with all stakeholders. Identify opportunities for expanding client relationships through additional project scopes or service offerings. Ensure all expert engagements meet strict legal, ethical and compliance requirements. REQUIREMENTS At least 2–5 years of experience at the CSA or CSM level in an expert‑matching firm. Strong knowledge of expert recruitment workflows, compliance protocols and insight delivery standards. Excellent communication and client relationship management skills especially in demanding fast‑paced environments. Previous experience in healthcare technology or finance‑related verticals is a plus. Strong professional working fluency in English is required. Native level or bilingual fluency in Mandarin, Japanese or Korean is required. Willingness to relocate to HCMC Vietnam. Bachelor's degree in Business Economics, Communications or a related field. If you are qualified and interested we kindly invite you to apply In the meantime please consider following our company page for more updates and relevant job opportunities. Competitive benefits - negotiable upon further interviewing. Key Skills Customer Service, Client Expectations, Client Requirements, Client Support, Action Plans, Issue Resolution, Account Management, Client Relationships, Service Delivery, Client Service, Client Satisfaction, Client Management, Procedures, Service Level Agreements, New Clients Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr
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Senior Casework Manager – Family-Based Care
vor 4 Stunden
Council of the City of Sydney, Österreich Manager, Casework VollzeitA community support organization is seeking a Manager of Casework to deliver trauma-informed services for children and families. This role involves engaging with various stakeholders, conducting assessments, and leading best practices in case management. Candidates should possess relevant qualifications in social work or a similar field, with experience in...
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Client Services Manager
vor 3 Wochen
City of Melbourne, Österreich ACS Property Services VollzeitACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being customer‑centric, constantly innovating, and fostering a spirit of unity – where we work as one team, one family....
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Client Service Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Cartwright Jones VollzeitLooking to step into a role where your career as a Client Service Manager is truly valued?This boutique financial planning firm in the heart of Martin Place is growing fast and they’re searching for a professional, driven CSM who takes pride in delivering outstanding experiences to sophisticated and high‑net‑worth clients. This is the perfect...
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Manager - Client Services
vor 3 Wochen
Council of the City of Sydney, Österreich Infosys VollzeitJob Description Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the...
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Client Services Manager
vor 3 Wochen
Council of the City of Sydney, Österreich SGS VollzeitClient Services Manager Company Description SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field...
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Client Service Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Mercer VollzeitClient Services Manager We are seeking a talented individual to join our Client Service team at Mercer . This role will be based in our Sydney office. This is a hybrid role that requires working at least three days a week in the office. As the client services manager, you will act as a critical link between our clients, financial advisors and other support...
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Client Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Academy Services Pty Ltd VollzeitAdd expected salary to your profile for insights Full Time / 38 hours per week / Hybrid working model Regional Travel Required The Company At ServiceFM, we believe where people work matters. That’s why we get personal, to create better workplace environments. Since 1979 we have been creating strategic partnerships to innovate, manage and maintain spaces...
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Client Services Manager
vor 3 Wochen
Council of the City of Sydney, Österreich SGS VollzeitSGS Australiais a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy ofover 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more...
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Client Services Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Arcare Aged Care VollzeitClient Services Manager | Arcare Warriewood Permanent Part-time: Monday to Thursday 9:30 AM - 3:30 PM About Arcare As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart...
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Client Services Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Arcare Aged Care VollzeitClient Services Manager | Arcare Warriewood Permanent Part-time: Monday to Thursday 9:30 AM - 3:30 PM About Arcare As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart...
