Strategy And Operations Manager

Juniper , one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Euc is also behind a growing family of digital healthcare clinics ( Pilot, Kin, Software, Compound ) across men's health and well-being, fertility, skincare, and preventative health. Our Growth Story : 130% YoY revenue growth and 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree Scaled to over 100,000 monthly active patients across our weight-management program Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS Tailored our offering to over 5,000 patients in Germany and Japan About the role (What you'll be doing) This role drives high-impact initiatives shaping the future of Eucalyptus' men's health clinic, Pilot You'll partner with the General Manager and cross-functional teams across Patient Experience, Medical Operations, Product, and Analytics to tackle strategic and operational challenges. You'll own projects end-to-end, from defining problems to implementing solutions. Translate Pilot's priorities into actionable, measurable project plans Own key commercial metrics : retention %, revenue, order size and customer value Drive operational improvements that enhance patient experience and business performance Deliver data-backed recommendations to inform decision-making Build strong cross-functional relationships to align on initiatives and timelines Support Pilot's GM with commercial strategy, business case development, and key decisions Identify and launch new commercial opportunities (e.g. new treatments, Rx offerings) Develop and implement pricing and promotional strategies About you (Who you are) 3–5 years' experience in commercial strategy, business operations, or strategy management, ideally in startups, D2C, or fast-growing tech companies Proven track record delivering end-to-end commercial projects, from problem definition to execution Strong analytical and data skills, able to translate insights into strategic recommendations Experienced in cross-functional collaboration to drive strategic initiatives Strategic thinker with strong execution discipline Excellent written and verbal communication, with clear and structured thinking Why you should join Euc What's next – Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world-changing – We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. Make real impact – You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. Accelerate your growth – You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team – You will collaborate with talented peers to solve complex clinical and operational problems at scale. What's ahead in Australia? Grow with us globally – Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch's Hotlist as one of Australia's top employers, we support early-career professionals to become future global leaders. Shape your career – Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. Be an owner – Equity for everyone means you share in our success. Work where well-being matters – Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties. Innovate with purpose – Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. Support at every stage – Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. #J- #J-18808-Ljbffr