Support Coordinator

Benefits Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take‑home pay Meals & Accommodation: Package up to $2,650 for dining and holiday expenses Extra Leave: Enjoy an additional 5 days of individual leave each year Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner Fitness Passport: Discounted access to gym and aquatic centres Health Insurance: Exclusive HCF discounts Career Growth: Genuine opportunities for growth and career development EAP Support: Free, confidential counselling and wellbeing support About Us… At Breakthru, we're all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths‑based support. From daily living to education, employment, and community connection, we’re here to back every breakthrough moment. As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not‑for‑profits, with over 125 years of experience delivering life‑changing disability and rehabilitation services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives. About the role We have a Permanent Full‑Time position available in our Support Coordination program located in St Albans. This program supports people to navigate the National Disability Insurance Scheme (NDIS), understand and maximise their NDIS plan, engage with other services and supports, and ensure plan outcomes and individual expectations are met. Your role as a Support Coordinator is to provide individual guidance and understanding to help people become confident in managing their NDIS package and associated services. Day‑to‑day responsibilities Understanding individual plans Finding service options that best meet unique needs and outcomes. Goal tracking to demonstrate individual progress and success. Developing skills in others that enable them to become independent and self‑assured in their ability to manage their NDIS funding. Completing a range of administration required to document a person’s progress, internal reports, and as required by the NDIS. About you We are looking for someone with experience or understanding of NDIS packages and plans who really gets a kick out of seeing someone achieve their goals. You are someone who can easily adapt your communication style to build relationships; think outside the box when navigating challenges; and appreciate individual pace, celebrating key milestones and the small steps along the way. With a knowledgeable senior leadership team to guide you, along with a thorough induction and orientation, you will be supported to deliver amazing services to the community and develop your skills and career Essential Criteria Criminal record check (essential or willing to obtain) Working with children’s check (essential or willing to obtain) NDIS Workers screening clearance (essential or willing to obtain) Your Royal Rewards Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take‑home pay) Benefits: Fitness Passport & HCF Private Health Insurance discounts Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner Career Growth: Genuine career opportunities QLeave: Access to portable long‑service leave for eligible candidates Work‑life balance: Flexible work arrangements Salary: Competitive remuneration Leadership: Supportive and experienced leadership team Culture: Friendly and close‑knit team environment We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds. If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive. What’s next If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us Please note, only applicants that address this essential criteria will be considered. Visit our Breakthru careers page for more information: The successful applicant will be required to provide and undergo pre‑employment checks including but not limited to a current criminal record check, working with children check, employment history, driver’s licence and referee checks. Vaccination against infectious diseases is strongly encouraged. #J-18808-Ljbffr