Category Specialist

Category Specialist – Professional Services Category Join to apply for the Category Specialist – Professional Services Category role at NSW Department of Customer Service . Pay Range Base pay: A$129,464.00/yr – A$142,665.00/yr. This role is classified at DCS Grade 9/10 with a base salary of $129,464 – $142,665 plus superannuation and leave loading. It is an ongoing/permanent opportunity in the Telecommunications Procurement category in the ICT Category Management team. Location: McKell – Sydney (at least 50% of working days in a fortnight). Flexible working arrangements are available. About You Demonstrated stakeholder and relationship management skills Planning, project management and research skills Substantial experience in contract management and leading performance reviews with suppliers Category specialist skills in ICT categories or large areas of expenditure Experience in ICT category and preferably in Telecommunications industry Understanding of NSW Government legislation, procurement policies, framework and processes Developed problem‑solving skills and ability to work independently Analytical skills to understand various business contracts, work with large disparate spend data and spreadsheets Communication and influencing skills – ability to prepare written reports and provide guidance About the Role Partner with stakeholders in procurement category planning and manage supplier performance Contribute to the development and implementation of category management plans and strategies that yield superior value for money outcomes by leveraging aggregate demand across the sector Analyse business needs, commercial risks and supply markets to inform category planning and provide governance, advice and guidance to internal stakeholders Provide expert advice and support for creation of all‑of‑government agreements and panels such as Telecommunications Purchasing Arrangements Engage supply markets and internal stakeholders positively to achieve effective communication to meet category objectives Analyse procurement information to effectively develop supply base strategies for the telecommunications category Provide support for pricing, catalogue reviews and contract re‑negotiation Guide agency stakeholders in procuring products and services under the panel scope Contribute to development of benefits realisation plan for the telecommunications category and track benefits About the Team We take great pride in delivering excellence to our customers through innovation and professional excellence. The ICT Category Management team provides unique opportunities to develop a strong network and advance your career. The DCS ICT Digital Sourcing team is recognised for its exceptional workplace culture and strong team morale. Benefits of Working for DCS Accrued flexible leave Hybrid working options – flexibility to work from home and office Generous leave entitlements including up to 14 weeks parental leave and flex leave Access to health and well‑being programs including Fitness Passport Competitive pay and conditions Contact & Application For enquiries relating to recruitment, please contact Swathy Mohan via . For enquiries about the role, please contact Murtaza Unwala via .Closing Date: 09:59 am, 21 Nov 2025. Our Commitment to Diversity and Inclusion The strength of our workforce lies in its diversity. We welcome applications from all backgrounds and encourage those requiring adjustments to participate fully. For more information on accessibility and disability adjustments, please contact or call 02 9494 8351. #J-18808-Ljbffr