Senior Portfolio Manager, Advisory Services

Senior Portfolio Manager, Advisory Services – Atlassian Overview Atlassian empowers teams worldwide through its suite of collaboration tools. The Senior Portfolio Manager, Advisory Services leads high‑impact advisory engagements, guiding a team of experts to deliver value‑driven outcomes for customers while ensuring the portfolio’s financial success. Responsibilities Oversee end‑to‑end delivery of Advisory Services projects, ensuring quality, on‑time, and within‑budget outcomes. Act as executive sponsor for key accounts, building trusted relationships with customer stakeholders and ensuring alignment with their business objectives. Drive customer satisfaction and referenceability through proactive engagement, issue resolution, and value realisation. Lead, mentor, and develop a team of engagement managers and consultants, fostering a culture of collaboration, accountability, and continuous learning. Set clear performance expectations, provide regular feedback, and support career development for team members. Own the P&L for the services portfolio, including revenue forecasting, margin management, and resource utilisation. Monitor and report on key financial KPIs such as billable utilisation, backlog, project profitability, and revenue growth. Implement best practices for project governance, risk management, and operational efficiency. Develop and execute the portfolio strategy in alignment with company goals, identifying new service offerings and market opportunities. Collaborate cross‑functionally with Sales, Product, and Customer Success to drive integrated solutions and customer outcomes. Lead change‑management initiatives to scale delivery capabilities and improve customer experience. Qualifications Minimum 10 years of experience in professional services, consulting, or a related field, with at least 3 years in a leadership role managing billable services portfolios and teams. Demonstrated ability to lead, mentor, and develop high‑performing teams, including direct people management. Strong background in building and maintaining executive‑level customer relationships, driving customer satisfaction, and delivering outcome‑based solutions. Proven track record of managing P&L, driving revenue growth, optimising resource utilisation, and achieving financial KPIs for a services portfolio. Experience partnering with Sales, Customer Success, Product, and Engineering to deliver integrated customer solutions and drive business outcomes. Ability to develop and execute portfolio strategies, manage change, and scale delivery capabilities in a fast‑paced, dynamic environment. Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels. Deep understanding of SaaS, cloud technologies, and professional services best practices. Bachelor’s degree in Business, Technology, or a related field required; Master’s degree or relevant certifications (e.g., PMP, PgMP) preferred. Benefits & Perks Atlassian offers a wide range of perks and benefits to support you and your family, including health and wellbeing resources, paid volunteer days, and more. About Atlassian Atlassian is driven by the goal to unleash the potential of every team. Our software products help teams worldwide collaborate, and are designed for all types of work. We value diverse perspectives and are committed to non‑discrimination on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran or disability status. All information you provide is kept confidential following EEO guidelines. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Finance and Sales Industries Software Development To learn more about our culture and hiring process, visit go.atlassian.com/crh . #J-18808-Ljbffr