Libraries Programs Outreach Support Officer

Type: Part time Permanent Hours per week: 28 Remuneration: Band 4L salary from $78,402.48 per annum (pro‑ratio) plus superannuation Location: Pop‑Up Library Van (Various locations in Wyndham) About the role Wyndham City Council is seeking a passionate and community‑focused individual to deliver high‑quality library services on the go. As the Library Outreach Programs and Support Officer (Band 4) you will work alongside the Programs and Community Outreach Librarian and report to the Team Leader Library Community Outreach. The role involves operating and driving the Pop‑Up Library Van, setting up the space and delivering programs such as Rhyme Times and Baby Times, providing customer service to patrons and maintaining the van collection. Responsibilities Play a vital role in connecting our diverse community with library programs that support lifelong learning and ensuring excellent customer experiences through the Pop‑Up Library Van and outreach sessions. Operate and maintain the Pop‑Up Library Van, ensuring a safe, welcoming and efficient mobile service. Set up and pack down outreach spaces and help prepare library resources and materials. Deliver engaging outreach programs and early‑years activities at various community centres and other outdoor spaces. Support the Programs and Community Outreach Librarian to help maintain the van collection. Engage and build relationships with patrons from diverse backgrounds, including non‑library users. Provide outstanding customer service. Support colleagues and supervisors in planning and running community outreach events, contributing to a positive team culture. What you will bring Diploma in Library and Information Services or other post‑secondary qualification below diploma or degree, or knowledge and skills gained through on‑the‑job training commensurate with the requirements of this Band. Experience delivering customer service and community programmes with a friendly, inclusive approach. Strong teamwork and adaptability, including ability to work independently and as part of a mobile service team. Excellent communication and interpersonal skills to engage diverse communities, especially young families and children. Solid computer literacy, including familiarity with the Microsoft Office suite and other devices. A current driver’s licence and Working with Children Check are required. Following the interview stage, pre‑employment screening may include police checks, medical qualification verification and an Australian work rights check. Why join Wyndham We are one of Australia’s fastest growing and most diverse cities. By 2040 we will have more than 500,000 residents, and our people are hard at work designing precincts, building infrastructure, developing policies and delivering programmes that ensure the city is prepared. Our culture is future‑focused, purposeful and offers real opportunities to strengthen our diverse community. Flexibility is built into our DNA, and we’re committed to cultivating an inclusive workplace that celebrates a diverse workforce. How to apply Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link. Applications close at 11:59 PM on Wednesday 22 October 2025. For role‑specific questions, please contact Parvathy Chandran, Team Leader Library Community Outreach, on or call (contact details omitted for privacy). Wyndham City Council is committed to providing a fair, inclusive and accessible recruitment experience. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team. Child Safe Organisation Wyndham City Council has zero tolerance for child abuse and is committed to the safety, wellbeing and empowerment of children. We embed child safety in everyday thinking and practice for all employees, volunteers and contractors. Diversity and Inclusion We value workforce diversity and inclusion, embrace individual uniqueness, and provide high‑quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability or sexuality. Wyndham has a large Aboriginal and Torres Strait Islander community, and we welcome applications from candidates of Aboriginal and Torres Strait Islander background. #J-18808-Ljbffr