Business Systems Lead Analyst

Overview Business Systems Lead Analyst role at CooperSurgical. The Sr Program Analyst/Lead role involves shaping and implementing a technology vision that aligns with the broader business strategy and integrates with international parent organizations. The position oversees the Technology department and leads software development for solutions locally and in the US and Canada, potentially managing staff and project teams to drive innovation and operational excellence. Responsibilities Develop and implement a technology vision and strategy aligned with business growth and global objectives. Oversee planning, development, and implementation of IT solutions across local and global operations. Manage and optimize technology infrastructure, ensuring security, efficiency, and business continuity. Lead solution architecture, software development, database design, software integration, and IT project management. Ensure IT effectiveness by delivering strategic information technology solutions both locally and globally. Oversee customization and integration of business-critical applications such as Salesforce, SharePoint, MS Access, Master Control, and Mulesoft. Develop reporting and analytics frameworks to support business decision-making. Provide IT support and vendor management for third-party applications and platforms. Ensure adherence to IT policies, risk management, and governance standards. Manage the IT budget with cost-effective resource allocation and strategic investments. Lead and oversee project management efforts, ensuring deliverables are met on time and within budget. Provide executive and management reports on IT initiatives and operational performance. Global Strategic Collaboration Serve as the primary liaison between Cell Care Australia and Cooper Surgical US, ensuring smooth collaboration on technology and operational initiatives. Facilitate knowledge exchange, innovation, and integration across global teams. Other Features of Job Problem-solving and troubleshooting of day-to-day IT and operational issues. Database administration and optimization. Vendor management, ensuring smooth delivery of third-party solutions. Cross-functional collaboration with finance, operations, and global IT teams. Qualifications Strong knowledge of technology strategy, solution architecture, and software development in a laboratory, healthcare, or biotech environment. Exposure to LIMS (Laboratory Information Management Systems) or other laboratory IT solutions. Expertise in enterprise applications such as Salesforce, SharePoint, SQL Server, Visual Studio C#, Mulesoft and MS Access. Experience leading multi-functional IT teams and managing complex IT implementations and integrations. Advanced understanding of IT governance, risk management, and compliance within regulated industries. Strong project management skills, including experience with Agile and Scrum methodologies. Ability to collaborate with global stakeholders, ensuring alignment with corporate objectives. Vendor management experience, including contract negotiation and service level agreement oversight. Strong communication and leadership skills, with the ability to engage executive teams and cross-functional stakeholders. Preferred Experience Experience working in a global corporate environment with cross-regional collaboration. Knowledge of regulatory and compliance frameworks specific to biotechnology, healthcare, or medical devices. Seniority Mid-Senior level Employment type Full-time Job function Information Technology Industries Medical Equipment Manufacturing #J-18808-Ljbffr