Client Solution Analyst
vor 2 Wochen
Job Description SS&C Eze is a premier provider of global investment technology to support the front, middle and back office. The Eze Investment Suite addresses the core business needs of the asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modelling, Compliance & Regulatory Reporting, Commission Management, Data Management and Portfolio Accounting. SS&C Eze partners with more than 2,000 buy-and sell-side institutions in 30 countries across North and South America, EMEA, and Asia Pacific. Clients include hedge funds, institutional asset managers, mutual funds, pension funds, endowments, family offices, wealth managers, and broker-dealers across a range of strategies, investment products, and asset classes. Based in Boston, SS&C Eze employs more than 1,000 associates in 12 offices worldwide. About the position SS&C Eze is seeking a Client Solutions Analyst to join the Client Service team in its Sydney office. We are looking for an experienced candidate who has excellent problem-solving abilities and can provide excellent service to our clients in the investment industry. Successful candidates will be self-sufficient and will be required to have a good understanding of the asset management business and have previous experience servicing clients in the financial industry and is best suited to candidates with both technical and business skills. Your daily responsibilities will include (but are not limited to) : Investigate and resolve problems and queries for our clients across a range of asset classes and operations. Be the first point of contact between SS&C Eze and the clients using the applications, taking responsibility when required for managing the ongoing relationship between the two entities. Work closely with and assisting the other internal teams using your technical and business knowledge when required. Examples of day to day activities can include (But are not limited to) : o Support clients with the use of the Order Management System & Portfolio Management & Accounting System to manage their daily trading activities including order routing and execution, market data delivery, reporting and back-office services. Execute high-touch coverage assignments for our Enterprise and Strategic multi-broker buy-side institutional clients. Participate in the new client onboarding handover process from project to support teams Carry out client training Identify client trends by analysing data from Eze CRM and recommend solutions to reduce unnecessary support overhead Qualifications / Experience Bachelor degree required 2+ years of experience in support or implementation within the financial services industry Understanding of hedge fund workflow and operations Understanding of Service-Desk / Support operations Ability to produce results to tight deadlines and manage multiple support cases Strong attention to detail and ability to work under pressure Proven ability to deliver effective training content tailored to different audiences ranging from entry-level employees to clients. Excellent analytical, verbal and written communication skills. Ability to work in a dynamic, growing, rapidly changing environment. Understanding of SQL, FIX messaging and Web Services Relevant financial qualifications a plus. Benefits Compensation includes a competitive base salary & excellent benefits. #J-18808-Ljbffr
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City of Parramatta Council, Österreich Solutions Analyst VollzeitA leading water management agency in NSW is seeking an experienced Solutions Analyst to create and implement technology solutions to meet business objectives. You will work in a supportive environment with a strong focus on flexibility and professional development. The ideal candidate should have relevant IT qualifications and experience in software...
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Impactful Operations Apps Solutions Analyst – Hybrid
vor 21 Stunden
Council of the City of Sydney, Österreich Solutions Analyst VollzeitJob Summary A leading water management agency in NSW is seeking an experienced Solutions Analyst to create and implement technology solutions to meet business objectives. You will work in a supportive environment with a strong focus on flexibility and professional development. The ideal candidate should have relevant IT qualifications and experience in...
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Solutions Analyst: Flexible IT for Water Resources
vor 21 Stunden
Council of the City of Sydney, Österreich Solutions Analyst VollzeitA governmental agency is seeking an experienced Solutions Analyst to create and implement technology solutions that meet business objectives. In this supportive environment, candidates should hold relevant IT qualifications and have experience in software development, relational databases, and client-side technologies. Join the team to aid in the...
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Solutions Analyst
Vor 7 Tagen
City of Parramatta Council, Österreich Solutions Analyst VollzeitOverview Ready to make a splash in your career WaterNSW is seeking an experienced Solutions Analyst (Operations Applications) (Full Time Permanent) to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life your contribution will be...
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Client Solution Analyst
vor 3 Wochen
City of Melbourne, Österreich SS&C Technologies VollzeitOverview Be among the first applicants to join SS&C Technologies in a Client Solutions Analyst role based in Sydney. SS&C is a leading financial services and healthcare technology company with 27,000+ employees in 35 countries, serving 20,000+ clients worldwide. SS&C Eze is a premier provider of global investment technology for front, middle and back office...
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Client Solution Analyst
vor 4 Wochen
City of Melbourne, Österreich SS&C VollzeitClient Solution Analyst page is loaded## Client Solution Analystlocations: Sydney - 255 George St: Melbourne, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R37929As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35...
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Client Solution Analyst
vor 2 Wochen
City of Melbourne, Österreich Eze Software Group Pty Limited VollzeitJob Description As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale and...
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Client Solutions Analyst
vor 2 Wochen
City of Melbourne, Österreich Eze Software Group Pty Limited VollzeitA leading financial technology provider in Melbourne seeks a Client Solutions Analyst to join their Client Service team. The ideal candidate will have a Bachelor's degree, 2+ years of experience in the financial services industry, and excellent problem-solving skills. Responsibilities include investigating client issues, managing relationships, and providing...
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Client Solutions Analyst
vor 2 Wochen
City of Melbourne, Österreich SS&C Technologies Holdings VollzeitA leading financial technology provider in Melbourne is seeking a Client Solutions Analyst to join their Client Service team. The ideal candidate should have over 2 years of experience in financial services support, strong problem-solving skills, and the ability to manage client relationships effectively. The role includes investigating client issues,...
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Client Solution Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich SS&C Technologies VollzeitJob Description About SS&C Eze Software Pty Ltd SS&C Eze is a premier provider of global investment technology to support the front, middle and back office. The Eze Investment Suite addresses the core business needs of the asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modelling, Compliance &...
